Rossano Giannini

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Permitted entry with escort for approved persons into secure locations.

• Patrols and monitors buildings and grounds to protect life and property and to prevent fire, thefts, vandalism, illegal entry and enforce hospital policies.
• Enforces access control policy. Secures doors, locks, etc. and activates or de-activates alarms, as required.
• Controls and regulates pedestrian and vehicular traffic in safe, orderly and respectful manner.
• Writes incident report in accordance with policies and procedures to document events.
• Checks contents of packages.
• Assists security personnel in performance of their duties, through use of physical force, when required.
• Reports all fire hazards and safety violations. Escorts Hospital personnel, as required.
• Assists in surveillance of high profile patient/visitors and associated records.
• Assist in investigations of visitors, patients and employees and makes recommendation
• Performs related duties as required. All responsibilities noted here are considered essential functions of job under Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions

• Patrolled assigned areas to prevent and detect roadway crimes
• Policed assigned areas to check homes, businesses and public roads for signs of disturbance
• Patrol Parade
• Supported management decision-making by compiling operational and production data into daily logs.

• Provide security services in Nyack Hospital Emergency Room and Psychiatric Observation Unit.
• Monitor patients who may be a danger to themselves or others.
• Intervene and deescalate emotional, physical, and violent situations.
• Ensure safety of patients, families, and staff throughout the hospital by direct observation and closed circuit monitoring.
• Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
• Monitored central alarm systems for fire, intrusion and duress alarms and responded to 2 emergencies weekly
• Reported suspicious activities and persons to law enforcement
• Authorized entrance papers and granted or denied entrance to building
• Reported irregularities such as fire and safety hazards to maintenance

Responsibilities include patrolling of High School and its grounds. Reporting and investigating suspicious activity.

Ensuring safety of students and staff.

Screening visitors, crowd control, and directing traffic.

Fire Drill and Lockdown Drills

• Monitored central alarm systems for fire, intrusion and duress alarms and responded to 10 emergencies monthly
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites
• Authorized entrance papers and granted or denied entrance to building
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building

• Responded quickly to incidents and assessed active situations for security concerns.
• Checked personnel ID badges and issued temporary credentials to visitors.
• Completed full building and grounds patrols every 20 minute to spot and investigate concerns.
• Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.

• Start up, growth, and daily operations of full service award winning restaurant.
• Duties Included food preparation, food and beverage management, guest relations, public relations, and advertising/marketing, payroll and scheduling supervise staff of 25 employee.
• Responsible for staffing, management, and staff retention - proudly employing many staff for the full 15 years of operation.
• Oversee Kitchen operations; food preparation, food quality, and maintenance of health department regulations. Remained calm and composed in stressful situations and assuaged unhappy customers in order to ensure customer satisfaction.
• Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances
• Analyzed variances and implemented corrective actions to increase average meal checks and customer visits
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
• Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages
• Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements
• 
  

Investigative Training Certification

Gang and Drug Investigation Tactics seminar Coursework in Counseling and Social Work Effective Interview Techniques seminar

• Professional development completed in Italian Law