Ross David Ray
Columbia,MD
Summary
Seasoned Security Officer with extensive experience at Securitas, showcasing strong observation skills and effective communication. Excelled in emergency response and conflict resolution, enhancing safety and customer service. Trained new officers, ensuring adherence to security protocols. Demonstrated proficiency in security technology and integrity, significantly improving facility security.
Overview
8
8
years of professional experience
Work History
Security Officer
Securitas
08.2003 - 08.2005
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Securitas Security Services USA
01.1998 - 03.1999
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Education
MBA - International Finance
St. John's University
Jamaica, NY01-1992
Bachelor of Arts - Accounting
University of Puget Sound
Tacoma, WA12-1983
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Strong Observation Skills
- Effective Communication
- Physical Fitness
- Integrity
- Customer Service
- Conflict Resolution
- Emergency Response
- Decision Making
- Adaptability
- Proficiency with Security Technology
Languages
English
Native or Bilingual
Certification
- Security Officer Certification (SOC) - National Association of Safety Professionals.
Accomplishments
- Successfully completed two-week security training program.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Officer
Securitas
08.2003 - 08.2005
Security Officer
Securitas Security Services USA
01.1998 - 03.1999
MBA - International Finance
St. John's University
Bachelor of Arts - Accounting
University of Puget Sound
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