Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosselyn Silverio

Lee

Summary

Knowledgeable sales associate, professional customer service associate. Always striving to learn and become the best in what I know. Always putting my job and customers first. Strong in communication, phone etiquette, computer etiquette, customer service, etc.

Overview

3
3
years of professional experience

Work History

Freight Dispatcher

Self-employeed
01.2025 - 03.2025
  • Coached and mentored junior dispatchers, sharing insights and best practices to elevate their performance in managing freight assignments.
  • Contributed to revenue growth by identifying opportunities for expanding the company''s client base within the logistics sector.
  • Collaborated with warehouse teams to ensure accurate and timely loading of shipments onto trucks for transport.
  • Coordinated effectively between clients, carriers, and internal departments to ensure smooth execution of shipments from pickup to delivery.
  • Maintained positive relationships with carriers, negotiating contracts to secure competitive rates for shipping services.

Professional Assistant

Soul Counseling
06.2024 - 02.2025
  • Streamlined office operations for increased efficiency through effective organization and management of files and documents.
  • Assisted in the planning and execution of company events, resulting in positive employee engagement and improved workplace morale.
  • Managed inventory levels effectively to prevent stock shortages while optimizing storage space usage within the office premises.
  • Implemented new filing system that streamlined document retrieval process within the office environment leading to reduced search times for crucial paperwork during audits or inspections.
  • Supported executive staff by managing calendars, scheduling appointments, and coordinating travel arrangements for business trips.
  • Maintained strict confidentiality while handling sensitive data, protecting both company information and personal details of clients or employees.

Retail Sales Associate

Lowes
08.2023 - 02.2025
  • I helped customers find what they need or give them an alternative
  • I focus on the customers and go above and beyond for them and my job
  • At this job I communicated with my customers which thanks to me being fluently bilingual, I get a bigger range in customers
  • Always with a smile and knowledge to help

Building Manager

Zahav Management
09.2024 - 12.2024
  • Inspected grounds and facilities to identify necessary repairs.
  • Conducted regular property inspections to identify potential issues and address them proactively.
  • Managed operations, maintenance and improvement of properties.
  • Collected rent, deposits and payments from tenants.
  • Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.

Front Desk Receptionist

Ymca of the treasure coast
06.2022 - 10.2022
  • I worked as a front desk employee at the YMCA in Stuart Florida
  • I started off as a volunteer and after finishing my hours they offered me a job
  • I spoke two languages and I am a hard worker so it made me stand out
  • I had to quit because of my move but I hope to find a new job and succeed as I did at the YMCA

Education

High School -

Homeschool
Lee
12.2023

Skills

  • Hard working
  • Fast learner
  • Quick
  • Smart
  • Good customer service
  • Patient
  • Team player
  • Organizational Skills
  • Bilingual
  • Effective multitasking
  • Stress tolerance
  • Record keeping

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Freight Dispatcher

Self-employeed
01.2025 - 03.2025

Building Manager

Zahav Management
09.2024 - 12.2024

Professional Assistant

Soul Counseling
06.2024 - 02.2025

Retail Sales Associate

Lowes
08.2023 - 02.2025

Front Desk Receptionist

Ymca of the treasure coast
06.2022 - 10.2022

High School -

Homeschool

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Rosselyn Silverio