Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rosa Lopez

Federal Way

Summary

Dynamic and adaptable professional with proven leadership and problem-solving abilities, honed through experience as a stay-at-home mom. Expertise in leveraging computer skills and analytical thinking to enhance client and patient satisfaction while fostering positive relationships and delivering innovative solutions. Bilingual in Spanish, actively seeking full-time or part-time roles that challenge interpersonal skills and management capabilities. Demonstrated success in managing multiple projects with precision and meeting deadlines, showcasing strong analytical, communication, and teamwork skills aimed at contributing to team success and personal growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Student and Stay Home Mom

01.2013 - Current
  • Adaptable with great interpersonal skills and ability to build relationships. Recognized for providing excellent service and improving client satisfaction. Dedicated to promoting positive interactions and teamwork.
  • Eager to learn and devoted to ongoing improvement.
  • Performed well in fast-paced settings.
  • Focused on details while finishing tasks.
  • Quick to learn and adjust to new environments and responsibilities.

Front Desk Receptionist

Sea Mar Community Health Center
04.2010 - 07.2018
  • Resolved customer problems and complains quickly and notified supervisor when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversation while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry, collected appointment deposits, fees and payments.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.

Education

Tacoma Community College
Tacoma, WA

Certification - Nursing Assistant

Bellevue College
Bellevue, WA
03.2024

Skills

  • Fast learner
  • Positive attitude
  • Time management
  • Attention to detail
  • Punctual and reliable
  • Fluent in Spanish language

Certification

  • 60 hours of theory, and over 102 hours of direct patient care. (Clinical training).
  • Clinical Rotation: Over-Lake Medical Center, Bellevue, WA
  • Aided patients with daily living activities, including bathing, dressing and feeding. Monitored vital signs and documented observations accurately Assisted patients transfer and mobility, ensuring patient safely. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures. Promote continuity of care by accurately and altogether communicating to supervisors the patient’s status. Engaged with patient family and friends to provide courteous, efficient visit experience.

Languages

Spanish
Native or Bilingual

Timeline

Student and Stay Home Mom

01.2013 - Current

Front Desk Receptionist

Sea Mar Community Health Center
04.2010 - 07.2018

Certification - Nursing Assistant

Bellevue College

Tacoma Community College