Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rossiter EMMANUEL VITAL ROSALINO

Orlando,FL

Summary

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Instrumental IT Manager bringing 14 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.

Overview

13
13
years of professional experience

Work History

IT ANALYST

MILA INTERNATIONAL LANGUAGE ACADEMY
12.2022 - Current
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.
  • Streamlined IT processes by implementing automation tools and reducing manual effort.
  • Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
  • Installed system updates to address vulnerabilities and reduce security issues.

IT Manager

TAIYO AUTO IMPORT
07.2016 - 02.2022
  • Created and terminated user's accounts from start to finish in business applications.
  • Managed life cycle replacement of hardware and software.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

IT Analyst

MAVEL
12.2010 - 07.2016
  • Installed and configured operating systems and applications.
  • Installed, configured and maintained computer systems and network connections.
  • Implemented data backup strategies to safeguard critical company information.
  • Responded to queries on phone, via email or through IT ticketing system.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.

Education

Certificate - Security in Information of Technology

Fundacao Bradesco
Virtual
07.2022

CERTIFICATE - Database Management

Fundacao Bradesco
Virtual
06.2022

CERTIFICATE - DATABASE MODELING

FUNDACAO BRADESCO
Virtual
06.2022

Technological Higher Education - Technology in Systems Analysis in Development

FAL ESTACIO DE SA
MACEIO
01.2022

Skills

  • Systems Analysis
  • Technical Troubleshooting
  • Operating system management
  • User Support
  • Infrastructure Planning
  • IT infrastructure proficiency
  • Network Administration

Affiliations

  • ISACA PROFESSIONAL ASSOCIATION

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working

Timeline

IT ANALYST

MILA INTERNATIONAL LANGUAGE ACADEMY
12.2022 - Current

IT Manager

TAIYO AUTO IMPORT
07.2016 - 02.2022

IT Analyst

MAVEL
12.2010 - 07.2016

Certificate - Security in Information of Technology

Fundacao Bradesco

CERTIFICATE - Database Management

Fundacao Bradesco

CERTIFICATE - DATABASE MODELING

FUNDACAO BRADESCO

Technological Higher Education - Technology in Systems Analysis in Development

FAL ESTACIO DE SA
Rossiter EMMANUEL VITAL ROSALINO