Rossy Arias
Fishers,IN
Summary
Highly effective management professional emphasize in innovation and creativity in solving complex problems, energetic and results-focused driven with success in developing and leading diverse teams to achieve outstanding results and operational efficiency and customer service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
16
16
years of professional experience
Work History
Operations Manager
Park 100 Foods Inc.
Tipton, IN
02.2018 - Current
- Managed a multimillion pound plant employing 200+ workers.
- Created new training program with focus on staff safety, to achieve a a reduce OIR and tighter safety control points.
- Completed performance reviews each quarter, offering praise and recommendations for improvement.
- Organized and guided operations of production, processing and machinery according to business procedures and protocols.
- Implemented Just-In-Time methodology to help reduce WIP and waste.
- Identified and implemented viable strategies for continuous improvement.
- Made strategic decisions and developed key plans that affected direction of production.
- Redesigned operational workflow processes to maximize efficiency.
- Directed employees and related programs to maximize team productivity and facility output.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Formulated processes to reduce downtime and financial loss.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Identified procedure or process changes required to improve performance and productivity.
H.R Generalist
Park 100 Foods Inc.
Tipton, IN
06.2017 - 02.2018
- Developed team schedules at plant level.
- Screened and recruited new team members.
- Maintained and updated team member records.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Organized and led orientation and training to all new team members.
Assistant Plant Manager
Diversified Foods And Seasonings LLC
Madisonville, LA
08.2015 - 06.2017
- Managed multimillion pound plant employing 115 workers.
- Supervised challenging personnel with empathy and integrity.
- Planned and scheduled production.
- Diagnosed production needs and solved problems quickly and efficiently.
- Designed and implemented effective quality control programs to meet global business standard audits.
- Rewrote procedures and operations simply and clearly.
- Implemented yield improvement plan utilizing established teams to meet company's objectives.
- Developed and implemented strategic operations planning to meet conversion cost and budgeting expectations.
- Conducted downhill planning and analysis including Capex and MRO planning.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Completed performance reviews each quarter, offering praise and recommendations for improvement.
- Compiled and drafted multiple Executive, Financial, Operational reports daily, weekly, and monthly.
- Investigate and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by monitoring and addressing customer concerns, demonstrating ability to resolve problems on the spot.
- Supervised and Managed all the supply chain process from raw material delivering to finish good order fulfillment. providing a 360 customer service satisfaction.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Purchasing Manager
Diversified Foods And Seasonings LLC
Nebraska City, NE
04.2011 - 07.2015
- Procured raw materials and packaging materials for production.
- Established project control procedures such as project forecast and cash flow projections.
- Established and maintained vendor partnerships.
- Decreased material expenses by 20% by managing tracking as well as vendor contracts.
- Scheduled and organized inventory management of ingredients and packaging, worth over $1 million.
- Supported Culinary, Commercialization, and Sales teams in product development and manufacturing process by monitoring supply chain process.
- Managed and monitored cost of goods for entire plant.
- Managed inventory of raw materials and finish goods to maximize inventory turns,
- Built customer relations.
- Improved inspection policies to increase quality of raw materials and finished goods
Human Resources Manager
Diversified Foods And Seasonings LLC
Nebraska City, NE
01.2009 - 04.2011
- Developed and enforced company policy and procedures relating to all phases of HR activity.
- Updated key Human Resources metrics, including turnover and terminations, using reporting tools on HRMS database.
- Served as company representative at Job Fairs to promote company objectives.
- Led aa comprehensive training for 100 staff members.
- Resolved employment-related disputed through proactive communication.
- Organized and lead 100 + day staff orientations and training programs related to safety, food safety and other training related to Food Manufacturing practices.
- Administered compensation, benefits and performance management systems and safety.
- Oversaw day to day processing of payroll for 100+ employees, including review of timesheets and computing pay in accordance with FLSA.
- Screened and recruited new employees.
- Maintained and updated employee records.
- Reduced turnover to 60%.
Human Resources Manager/ Office Manager
Advance Services Inc.
Nebraska City, NE
06.2007 - 12.2008
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Completed annual performance reviews and provided positive feedback and recommended improvements.
- Established customer relations and account management.
- Placed qualified applicants in specific assignments according to customer needs.
- Executed training processes in English and Spanish.
- Managed payroll for all personnel.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Liaised between multiple business divisions to improve communications.
- Elevated new business opportunities while implementing effective networking strategies.
- Built and maintained customer relations.
Account Executive
Verigold Jewelers Inc.
New York, NY
05.2006 - 05.2007
- Articulated and demonstrated product concepts and offerings to clients easily understandable terms.
- Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Consulted with clients on business issues and developed innovative proposals.
- Served as liaison between clients and manufacturing and resolved issues quickly and effectively.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Contributed to annual revenue by increasing special order selling services that resulted in developing the special order department.
- Developed pricing sheets and summaries for customers.
- Created Product Information Worksheets for sales team members.
Education
Master of Science - Leadership And Coaching
Bellevue University
Bellevue, NE06.2022
Bachelor of Science - Supply Chain Management
Bellevue University
Bellevue, NE2018
Associate of Science - International Business Management
La Guardia Community College
Long Island City, NY2002
Skills
- Team leadership and development
- Coaching and mentoring
- Cost controls
- Regulatory Compliance
- Project management
- Exceptional interpersonal communication
- Agent of change
- Deadline-oriented
- Product and equipment development
- Relationship building
- Fluent in English and Spanish
- Budgeting and forecasting
- Stakeholder relations
- Timeline management
Accomplishments
- Collaborated with the Continues Improvement team in the development of production layouts to maximize efficiency and capacity.
- Collaborated with the Plant Superintendent in the development of production scheduling to increase throughput and maximize production capabilities.
- Collaborated with the Safety Director in the creation and implementation of the safety committee for a plat of 200+ employees.
- Supervised and developed teams to drive a friendly work environments and established company's culture and vision.
- Worked directly with Human Resources to streamline hiring and on boarding process reducing turnover to 50%.
- Spearheaded and developed the leadership development program and management onboarding planning.
- Resolved product issue through monitoring inventory turns and create improvements in Just in Time inventories.
- Promoted to Operations Manager after one year with the company.
- Saved the company a multimillion contract by creating and implementing food safety processes to eliminate food safety hazards.
- Achieved production throughput and OEE with accuracy and efficiency by effectively developed a leadership team through clear objectives and goals.
Additional Information
References will be furnished upon request.
Timeline
Operations Manager
Park 100 Foods Inc.
02.2018 - Current
H.R Generalist
Park 100 Foods Inc.
06.2017 - 02.2018
Assistant Plant Manager
Diversified Foods And Seasonings LLC
08.2015 - 06.2017
Purchasing Manager
Diversified Foods And Seasonings LLC
04.2011 - 07.2015
Human Resources Manager
Diversified Foods And Seasonings LLC
01.2009 - 04.2011
Human Resources Manager/ Office Manager
Advance Services Inc.
06.2007 - 12.2008
Account Executive
Verigold Jewelers Inc.
05.2006 - 05.2007
Master of Science - Leadership And Coaching
Bellevue University
Bachelor of Science - Supply Chain Management
Bellevue University
Associate of Science - International Business Management
La Guardia Community College
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