Rossy Cabrera

• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Counted and balanced cashier drawers.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Answered customers' questions and provided information on store procedures or policies.
• Conducted price checks for special orders or discounts as requested by customers.
• Resolved customer complaints professionally in accordance with company policy.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Helped with purchases and signed customers up for rewards program.
• Welcomed customers, offering assistance to help find store items.
• Verified customer age requirement for alcohol or tobacco purchases.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Followed company security procedures for handling large sums of money.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Answered customer questions and provided store information.
• Stocked shelves with merchandise when needed.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Scanned items and checked pricing on cash register for accuracy.

• Greeted visitors warmly and directed them to correct personnel or office.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Greeted customers, answered general questions and directed to appropriate locations.
• Preserved office security by following safety procedures and controlling access via reception desk.
• Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Answered incoming calls, directed them to appropriate personnel and took messages.
• Greeted customers warmly and made them feel welcome.
• Scheduled and confirmed appointments for clients and staff.
• Maintained an organized reception area and ensured that all guests were attended to promptly.

• Picked up heavy objects using proper lifting techniques to avoid personal injuries.
• Maintained cleanliness of work area while adhering to safety regulations.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Inspected and verified shipments for accuracy and quality assurance.
• Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
• Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
• Set up advertising signs on shelves and counters to attract customers and promote sales.
• Packaged fragile items with protective padding to prevent damages during shipments.
• Utilized RF scanners to track inventory movements throughout the facility.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Processed returned items according to company policies and procedures.
• Stamped price tags on merchandise, referring to official price lists.
• Weighed and measured products and materials to meet regulatory requirements.
• Limited damage to products and orders by using care when choosing items.
• Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
• Tracked inventories and input equipment counts into warehouse databases.
• Stocked shelves with merchandise to ensure availability of products for customers.
• Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
• Reviewed packing slips and other documentation to properly box requested items for shipment.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
• Verified accuracy of picked items by comparing them against pick list.
• Stocked shelves with incoming merchandise as needed.
• Marked and labeled containers with accurate shipping information to prevent delays.
• Labeled packages accurately with destination addresses for shipping purposes.
• Maintained cleanliness of work area, equipment and supplies used in picking process.
• Followed all safety protocols while operating warehouse machinery and driving forklifts.
• Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
• Stored and organized items in tool or supply rooms, allowing for easy retrieval.

• Provided technical support to other departments regarding quality related topics and initiatives.
• Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
• Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
• Notified supervisors or other relevant personnel of test or production issues.
• Ensured that all products met customer requirements prior to shipment.
• Recommended essential corrective actions based on test results.
• Inspected products for defects and conformance to customer specifications using precision measuring instruments.
• Compared product and materials colors, shapes, textures and grades with predetermined templates.
• Adhered strictly to Good Manufacturing Practices guidelines at all times.
• Calibrated products to match design and operational specifications.
• Identified production concerns and worked with supervisors to understand and remedy situations.
• Tested finished goods prior to shipment according to established protocols.
• Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
• Maintained records of all nonconforming products and completed corrective actions as required.
• Monitored production processes to ensure quality standards were met and documented results of inspections.
• Participated in internal and external audits to ensure compliance with applicable regulations.
• Used specialized tools to take precise measurements of various aspects of samples.
• Provided safety information to contractors, engineers, or test equipment operators.
• Noted changes during testing in project documentation.
• Verified accuracy of product labels, including expiration dates and lot numbers.
• Consulted with engineers to resolve quality, production, and efficiency problems.
• Selected samples for use as test models.
• Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
• Generated reports summarizing inspection results, defect trends, and other statistical data.
• Learned new testing methods through continued education and research.
• Made adjustments to equipment or calibrated instruments to required tolerances.
• Trained newly hired employees by explaining company procedures, job duties and performance expectations.

• Implemented process improvement initiatives.
• Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
• Adhered strictly to established policies and procedures when performing duties related to scale operations.
• Reported customer and supplier problems to management team to enable quick resolution
• Directed customers and employees on proper waste management procedures.
• Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
• Maintained positive working relationship with fellow staff and management.
• Communicated with supervisors regarding any discrepancies between the actual weight and the target weight of a product or material.
• Identified and reported problems and gathered necessary information to develop solutions.
• Calibrated scales on a regular basis to ensure accuracy of measurements taken.
• Operated several types of weighing systems according to established procedures for verifying weights of products being processed.

Loading and offloading containers ensuring the weight of the product and the safety of the employees.