Rossy Perez
Miami,FL
Summary
Experienced professional with a solid educational background in business administration, healthcare, and biology. Currently employed as a Business Development Specialist at Magaya Corporation, a top provider of software solutions for the logistics and supply chain industry. Skilled in performance management, business development, and supervision. Proficient in utilizing various tools and strategies to drive effective lead generation, qualify prospects, and prioritize outreach efforts. Dedicated to experimenting with messaging techniques to engage potential customers and ensure follow-up until they are ready to make a purchase decision. Collaborative team player who actively seeks feedback to enhance skills and align goals with the organization's vision for delivering value and satisfaction to customers.
Overview
9
9
years of professional experience
Work History
Business Development Specialist
Magaya Corporation
Miami, Florida, United States
03.2020 - Current
- - As part of my role, I utilized various tools such as LinkedIn, Apollo, and Sales Navigator to create effective lead generation processes. I believe that a successful lead generation process is one that identifies high-quality prospects and converts those prospects into loyal customers.
- - On a daily basis, I contacted over 125 prospects, which allowed me to expand the reach of our sales efforts and increase the chances of identifying potential customers. Additionally, I proactively prospected and qualified potential customers, which helped me to prioritize outreach efforts and focus on high-value opportunities.
- - To improve my outreach efforts, I experimented with different messaging and chatting techniques to engage with new potential customers. This allowed me to better understand their needs and create customized solutions that met their unique requirements.
- - In order to efficiently manage logistics operations and ensure timely deliveries, I liaised with scheduling potential logistics operations through Salesforce. This allowed me to stay on top of scheduling and logistics, which ultimately helped me to meet customer needs and expectations.
- - Finally, I believe that developing and maintaining strong relationships with customers is critical to success. As such, I made it a priority to regularly connect with our customers, understand their needs and concerns, and provide them with timely solutions. This helped me to build strong relationships with our customers, which in turn, led to repeat business and referrals.
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Used SalesForce to handle current portfolio and prospective leads.
Business Development Specialist
Gastro Health
Miami, Florida
07.2017 - 01.2019
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Conducted regular meetings with vendor clients to build positive and productive relationships.
- Drove process improvements within the organization by assessing current systems and recommending enhancements where needed.
- Managed needs of more than 2-3 customers at once using strong prioritization and multitasking abilities.
- Opened over 30 new accounts, exceeding goals 130%.
Insurance Coordinator
St. Nicholas Center For Children
Miami, Florida
09.2016 - 06.2017
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Education
Bachelor of Science - Healthcare Administration
Kaplan University
Chicago, IL06.2016
Associate's degree - Biology/Biological Sciences, General
Miami Dade College
Miami06.2012
Skills
- Direct Sales
- Personal Development
- Performance Management
- Key account management
- Business analysis
- Social media marketing
- New business opportunities
Languages
Spanish
Native or Bilingual
Timeline
Business Development Specialist
Magaya Corporation
03.2020 - Current
Business Development Specialist
Gastro Health
07.2017 - 01.2019
Insurance Coordinator
St. Nicholas Center For Children
09.2016 - 06.2017
Bachelor of Science - Healthcare Administration
Kaplan University
Associate's degree - Biology/Biological Sciences, General
Miami Dade College