Rossy Paola Ariza
New Jersey
Summary
Experienced with managing store inventory and assisting customers in retail setting. Utilizes effective communication and problem-solving skills to enhance customer experience. Knowledge of maintaining well-organized and efficient store environment, contributing to overall business success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Store Clerk
Walmart
09.2021 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Warehouse Associate
Amazon
03.2020 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Waitress
Pardis Persian Restaurant
03.2018 - 10.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Certificate of Technical Studies - International Business Management
Servicio Nacional De Aprendizaje SENA
Barranquilla, Colombia12-2014
Skills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Stock replenishment
- Cash register operation
- Store maintenance
- Storage organization
- Team management
- Picking and processing
- Inventory control
- Merchandise restocking
- Cash handling accuracy
- Guest relations
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Store Clerk
Walmart
09.2021 - Current
Warehouse Associate
Amazon
03.2020 - 08.2023
Waitress
Pardis Persian Restaurant
03.2018 - 10.2020
Certificate of Technical Studies - International Business Management
Servicio Nacional De Aprendizaje SENA
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