Rossy Valdez Villar

June 2024 – Present
• Coordinate patient admissions, discharges, and transfers; maintain accurate records in Epic EHR.
• Serve as primary communication link between physicians, nurses, and families.
• Manage administrative tasks including phones, chart maintenance, data entry, and supply inventory.
• Support nurses with newborn care (vital signs, feeding, diaper changes) as needed.
• Manage staff scheduling and timekeeping in Kronos for Labor & Delivery and Postpartum units.
• Ensure efficient unit operations and smooth clinical workflow.

• Handled the breakdown of loads and stocking of assigned sections with precision.
• Adjusted prices in response to market changes and company policies.
• Controlled inventory by regularly monitoring stock levels and initiating restocking as needed.
• Demonstrate careful product handling to maintain quality and presentation standards.
• Managed daily order writing and coordinated with suppliers to ensure stock availability.
• Efficiently handled breakdown loads by organizing and stocking new arrivals.
• Helped train and mentored new staff on management systems and store policies.

• Provided customer service by efficiently processing purchases, handling transactions, and addressing customer inquiries.
• Diligently operated cash registers, including processing voids, returns, rain checks, refunds, and exchanges.
• Maintained vigilance over the register, ensuring accuracy and security during transactions.
• Managed stock and inventory, restocking items and ensuring product availability for customers.
• Guided and instructed new staff on management systems and store policies.

• Facilitated end-of-day procedures by returning products to sales floor shelves, contributing to a well-organized store environment.
• Delivered personalized customer service by greeting customers, addressing their needs, and facilitating sales and returns.

• Contributed to curriculum development for kindergarten students, fostering educational growth and development.
• Presented activities to first-time parents, providing guidance and support in early childhood development.
• Supervised preschool field trips, ensuring a safe and enriching experience for young learners.
• Leveraged community resources to create an enriching itinerary for learners.