Rossyvette Dodge
Newport Beach
Summary
Dynamic Account Manager with a proven track record at HydraFacial, excelling in client acquisition and sales forecasting. Expert in CRM systems, I drive business growth through strategic negotiations and innovative marketing initiatives. My leadership in cross-functional teams has consistently enhanced client satisfaction and retention, ensuring successful outcomes in competitive environments.
Overview
7
7
years of professional experience
Work History
Account Manager - Sales
Roaming Hunger
Los Angeles
07.2023 - Current
- Managed client relationships to ensure satisfaction and retention.
- Coordinated food truck vendor partnerships to enhance service offerings.
- Developed marketing strategies to promote new food truck events.
- Resolved client inquiries efficiently to maintain positive communication.
Account Luxury Manager
The RealReal
Los Angeles
08.2022 - 07.2023
- Managed team performance through coaching and training initiatives.
- Developed operational procedures to enhance inventory management processes.
- Oversaw daily operations in luxury consignment retail environment.
- Collaborated with cross-functional teams to streamline logistics and fulfillment.
Account Manager
HydraFacial
Los Angeles
03.2021 - 08.2022
- Delivered clinical training and marketing support for HydraFacial technology in a $4M territory
- Orchestrated cross-functional initiatives between sales, marketing, and training teams to enhance product adoption and client success
- Orchestrated complex sales operations via Salesforce and NetSuite, securing precise order processing and client retention
- Acquired in-depth knowledge of aesthetic services including injectables, laser treatments, and skincare, propelling business growth through consultative sales
Sales/Treatment Consultant
Newport Beach Med Spa
Newport Beach
12.2019 - 07.2021
- Developed marketing strategies to promote new services and increase client engagement.
- Conducted thorough consultations to personalize skincare regimens for diverse clientele.
- Trained and mentored junior staff on customer service best practices and procedures.
Brand Marketing Coordinator
Monster Energy
Orange
05.2018 - 12.2019
- Guided multi-disciplinary marketing initiatives for Monster Energy products, enhancing brand recognition
- Devised innovative social media schemes and digital content, boosting engagement
- Forged alliances with local events and influencers, solidifying brand reputation
- Streamlined promotional campaign workflows by introducing digital project management tools, reducing campaign launch time and resource allocation
Education
Bachelor of Science - Business Management, Marketing
Grand Canyon University
Phoenix, AZ06.2019
Skills
- Negotiation Skills
- Client Acquisition
- Sales Forecasting
- Lead Qualification
- CRM
- Account Management
Timeline
Account Manager - Sales
Roaming Hunger
07.2023 - Current
Account Luxury Manager
The RealReal
08.2022 - 07.2023
Account Manager
HydraFacial
03.2021 - 08.2022
Sales/Treatment Consultant
Newport Beach Med Spa
12.2019 - 07.2021
Brand Marketing Coordinator
Monster Energy
05.2018 - 12.2019
Bachelor of Science - Business Management, Marketing
Grand Canyon University