Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Education and Training
Generic

Rostyslav Mitrianu

Kirkland,WA

Summary

Dynamic professional with a proven track record in the hospitality and sales sectors, notably at Lemonchella and Mira Group. Excelled in upselling techniques and customer service, enhancing customer satisfaction and driving sales growth. Skilled in conflict management and menu specials memorization, consistently achieving objectives through effective problem-solving and team collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Mirabella
01.2025 - 06.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Restaurant Waiter

Lemonchella
02.2022 - 06.2022
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Set up tables in between patrons to reduce wait times.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Sales Manager

Mira group
09.2020 - 12.2021
  • Oversaw regional and local sales managers and staff.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Created and presented monthly reports to management on sales performance.

Barista

Coffe Shop
08.2019 - 08.2020
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Received and accurately processed customer payments.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Education

Bachelor - Digital Technology And Culture

Washington State University
Vancouver, WA
05-2026

High School Diploma -

Union High School
Vancouver WA
06-2023

Skills

  • Upselling techniques
  • Food preparation knowledge
  • Menu description knowledge
  • Large party coordination
  • Menu specials memorization
  • Order taking
  • Problem-solving
  • Customer service
  • Cash handling
  • Conflict management
  • Service quality
  • Food safety awareness
  • Table setting
  • Beverage knowledge
  • Soft drink service
  • High volume dining
  • Basic math
  • Time management

Affiliations

Hockey

Drums

University

Certification

  • I have food and alcohol permit to be a waiter.

Languages

English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual

Timeline

Restaurant Waiter

Mirabella
01.2025 - 06.2025

Restaurant Waiter

Lemonchella
02.2022 - 06.2022

Sales Manager

Mira group
09.2020 - 12.2021

Barista

Coffe Shop
08.2019 - 08.2020

Bachelor - Digital Technology And Culture

Washington State University

High School Diploma -

Union High School

Education and Training

Currently a student

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