Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Rosun Canaan

Biloxi,MS

Summary

Dynamic and dependable Security Dispatcher with a proven track record at Beau Rivage Resort & Casino. Excelled in multitasking and prioritizing emergency situations, enhancing team collaboration, and delivering exceptional customer service. Demonstrated strong leadership and attention to detail, adept at quickly adapting to new challenges.

Overview

30
30
years of professional experience

Work History

Security Control Room Lead

Beau Rivage Resort & Casino
04.2019 - Current
  • Trained new security personnel, leading to an increase in team efficiency and effectiveness.
  • Assisted law enforcement during investigations by providing relevant information from recorded footage or logs.
  • Provided excellent customer service to guests, assisting with directions and answering inquiries in a professional manner.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Deputy Clerk

City of Poplarville
11.2017 - 01.2018
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
  • Expedited processing times for legal documents by utilizing advanced technology systems for data entry and management.
  • Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.

Security Investigator

Beau Rivage Resort & Casino
01.2013 - 11.2017
  • Maintained accurate records of all investigative activities, enabling easy access to information when needed for follow-up actions or reporting purposes.
  • Reviewed and investigated reports of employee or guest theft, vandalism and embezzlement.
  • Conducted interviews with employees to obtain information pertaining to a case.
  • Prepared necessary investigative reports and documentation for court cases.
  • Appeared and testified in official proceedings.
  • Maintained high level of confidentiality and professionalism.


Security Officer/Dispatch

Beau Rivage Resort & Casino
04.1999 - 01.2013
  • Monitored cameras and alarm systems.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked and verified photo identification prior to granting facility access.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Operations Resource Management

USAF
12.1994 - 07.1998
  • Provided support to scheduling air crew members for flight training and unit missions.
  • Prepared, analyzed and summarized reports for training activities and air crew schedules.
  • Evaluated productions and maintenance of flight records, files and reports.
  • Devised a scheduling program to track flight orders and availability of personnel.
  • Ensured members were in compliance with regulations for higher headquarters and peace time mission.

Education

Business Management

Pearl River Community College
Poplarville, MS

Skills

  • Team Leadership
  • Multitasking Abilities
  • Call prioritization
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible

Affiliations

  • Reed Interviewing Technique (November 2013)
  • Supervisor Development Program (February 2014 - June 2014)

Timeline

Security Control Room Lead

Beau Rivage Resort & Casino
04.2019 - Current

Deputy Clerk

City of Poplarville
11.2017 - 01.2018

Security Investigator

Beau Rivage Resort & Casino
01.2013 - 11.2017

Security Officer/Dispatch

Beau Rivage Resort & Casino
04.1999 - 01.2013

Operations Resource Management

USAF
12.1994 - 07.1998

Business Management

Pearl River Community College

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Rosun Canaan