Rosunda Hill

Proven Customer Service Representative with a track record of enhancing customer satisfaction and resolving complex issues, demonstrated at Teleperformance. Skilled in problem-solving and active listening, adept at managing high-stress situations and improving client retention. Expertise in critical thinking and customer service, contributing to significant operational improvements. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.