Rosy Corujo

• Recruit, train, supervise employee’s. Monitor employee's & Physician’s work schedule.
• Reconcile Payments / Bank Deposits
• Order Office, Medical and Lab supplies.
• Maintain positive relationships with all Insurance agents, Pharmaceutical Rep’s & Healthcare Liaisons.
• Handle multi-phone lines / Check in /checkout / knowledge of referrals, Pre Certifications / Insurance eligibility / collect co-payments.
• Intakes / Vital signs / EKG / Prep Charts / Phlebotomy, Specimen handling / Injections / Immunizations / Suture removal / place Heart Monitors Ear Lavage.
• Pregnancy, Flu, Strep Test / Wound Cultures.
• Refill Medications per Physician's order thru E-Scribe Prior Auth for medications / Educated patients on Insulin use / order DME equipment
• Completion of FMLA, Disability, Parking permit Forms
• Nebulizer Treatments, Oxygen Administration. Educate Patient on medication adherence, ER visits and Hedis Measures.
• INR / Coumadin Monitoring clinic.
• OSHA / HIPPA compliance trained.
• Management of Hedis Measures / Medication Adherence / Agenda Assessment forms for MRA scores. Hospital Census / Charting
• Disinfect & Autoclave surgical instruments.
• Request send medical records to government agencies, lawyers and physician’s. FMLA, Disability, Parking permit Forms.
• Obtain hospital records from Admission & ER visits from all Hospital Portals.
• Organize Annual Eye exam events.

• Venipuncture / Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Centrifuge blood samples as outlined in clinical protocols.
• Label transfer tubes in compliance with handling and storing specimens for transport.
• Package and ship specimens to central lab daily.
• Drug Screens

• Billing & coding / Bank Deposits / Reconcile Daily Payments / Handle Collections.

• Recruit, train, supervise employees workflow & schedules.
• Schedule surgical procedures & obtain Pre-certifications. Triage calls / Physician's Dictation.
• Vital signs / EKG / Chart Prep
• Toradol Injections / Order Medications per Physician's orders.
• Order DME / FMLA, Disability ,Parking permit Forms filled out.
• Sterilize surgical instruments / take X-rays ● Surgical & Laser procedure Prep.
• Physical , Paraffin, Whirlpool and Reflexology Therapy.
• Unna Boot Bandaging / Skin Debridement / Soft Cast placement / Suture removal.

• Intakes / Vital signs / EKG / Prep Charts

Administer Injections and Refill Medications per Physician's orders thru E-Scribe. DME orders.

• FMLA, Disability, Parking permit Forms filled out Nebulizer Treatments / Oxygen Administration. Educate Patient on inhaler administration.
• Obtain Hospital records from Admissions from all Hospital Portals. Request CD's for Scans ordered by Physician's and print reports from Imaging portals
• Triage calls / Prior Auth medications.
• Download Smart Cards recordings from CPAP Machines and Nocturnal Pulse Oximeters / Spirometry.

Enhanced patient care by accurately organizing and maintaining medical records and health information.

• Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
• Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
• Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
• Implemented electronic health record systems, improving the accessibility and organization of medical documentation.

• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Developed close working relationships with front office and back office staff.
• Management of Hedis measures / Medication adherence, Hospital census.
• Nebulizer treatments, Ear lavage, pregnancy test, COVID / Dip Stick / Strep throat/ Flu / EKG testing
• Vital signs / Administer injections, Vaccines Hemoglobin, Coumadin, Glucose testing
• Disinfect and Autoclave instruments.
• Assist with Botox, Plasma, Hormonal pellet therapy / minor surgical procedures.
• Organize annual Eye Exams
• Obtain E.R. / Admission records from EMR hospital portals.
• Order office, medical, Lab supplies.
• Refill medications per physician's orders.