Rosy L. DeLuna
New York,NY
Summary
Detail-oriented administrative professional with over 10 years of experience supporting high-level executives in various industries. Expertise in calendar management, travel coordination, and communication handling, leading to streamlined office operations. Bilingual in English and Spanish, proficient in multiple software tools to enhance office efficiency. Proven ability to manage complex tasks and prioritize deadlines while fostering professional relationships.
Overview
28
28
years of professional experience
Work History
Sr. Administrative Associate
FIREQUENCH
New York City, NY
01.2025 - Current
- Provide high-level administrative and operational support to executive leadership, coordinating schedules, meetings, and business communications.
- Oversee cross-departmental projects and support process improvements to enhance workflow efficiency and reduce administrative challenges.
- Prepare executive-level reports, presentations, and correspondence, ensuring accuracy, clarity, and timely delivery.
- Manage vendor relationships and procurement processes, including budgeting and invoice reconciliation.
- Maintain and update internal document management systems and ensure version control of sensitive files.
- Assist with onboarding and training of new administrative staff, promoting team knowledge-sharing and mentorship.
- Coordinate logistics for board meetings, off-site events, and internal workshops.
- Act as liaison between leadership, clients, and staff to maintain smooth business operations and uphold company standards.
Case Manager/Self-Employed
ASILO
03.2023 - 03.2025
- Conduct comprehensive assessments of asylum seekers' needs, goals, and legal status, including documenting their immigration story and potential claims.
- Develop individualized case plans that address the client's legal, social, psychological, and practical needs.
- Connect asylum seekers with relevant community resources, including legal aid, social services, healthcare, education, and employment assistance.
- Assist asylum seekers in navigating the legal process, including preparing and submitting asylum applications, attending court hearings, and advocating for their rights.
- Provide support and intervention in crisis situations, ensuring the safety and well-being of clients.
- Maintain accurate and detailed case records, including client information, assessments, case plans, and progress reports.
- Advocate for asylum seekers' rights and needs within the legal system, community, and with government agencies.
- Work collaboratively with attorneys, social workers, and community partners to ensure comprehensive support for asylum seekers.
Business Administrative Assistant
MICROSOFT LABS
New York City, NY
01.2023 - 03.2023
- Provided administrative support to Business Operations in New England and New York offices.
- Coordinated executive scheduling, business operations, and remote team logistics.
- Managed scheduling and event coordination for MSR Engineer talks across Montreal, New England, and NYC.
- Assisted in onboarding global Ad-hoc professionals and tech professionals, ensuring seamless integration into company systems.
- Developed PowerPoint presentations for weekly All Hands Meetings.
Executive Assistant
CBRE
New York City, NY
11.2021 - 04.2022
- Supported the Chairman, Capital Markets and team by managing schedules for high-end level investors meetings, financial briefings, and deal negotiations.
- Managed expense reconciliation and financial reporting for investment transactions using Concur.
- Coordinated travel and logistics for real estate investors, institutional clients, and corporate finance executives.
- Assisted in the preparation of financial presentations and capital markets reports for internal and external stakeholders.
Administrative Coordinator
1199 SEIU CHILD CARE FUNDS
New York City, NY
09.2019 - 01.2020
- Supported the Director of Programs with calendar management, event planning, and travel coordination.
- Organized shared drive and handled expense reports and special projects.
Administrative Assistant
COLUMBIA UNIVERSITY
New York City, NY
01.2018 - 01.2019
- Provided support to Pulmonary Hypertension Clinic, Neurology Institute, and Office of the Chaplain.
- Managed calls, scheduled meetings, and organized medical records to their Crown database.
- Assisted in patient interactions, offering translation services as needed.
- Research background for incoming medical seminar speakers.
- Created a database for upcoming faith leaders by researching Interfaith groups within the University.
Administrative Specialist
WEILL CORNELL MEDICAL CENTER
New York City, NY
04.2018 - 06.2018
- Prepared written correspondence when needed.
- Coordinated calendars and schedules appointments and meetings.
- Responsible for travel arrangements such as: car, flight reservations and hotel accommodations.
- Attended meetings and transcribed meeting minutes to distribute the appropriate parties.
- Reserved conference rooms for meetings and coordinated IT equipment and catering.
- Maintained electronic and hard copy files, as well updating Bio-Pharma databases.
- Responsible for procurement activities related to goods, services, and/or equipment as needed.
- Maintains inventory of supplies and equipment.
Operations Coordinator, Programs, Membership & Marketing
YMCA OF GREATER NEW YORK
New York City, NY
08.2014 - 12.2017
- Delivered administrative support to the Chief Operating Officer and Operations Department.
- Managed the Operations Department and Association calendars, including booking monthly cabinet and Operations meetings, along by providing IT equipment and catering services.
- Assisted in scheduling air, hotel and car arrangements for the Operations Department.
- Coordinated meetings and managed IT requests to improve department operations.
- Responsible for creating and submitting Purchase Orders, vouchers and tracking invoices with the Finance Department.
- Accountable for submitting all Time Expense and Employee Reimbursements reports for the Operations Department and submitting the Operations Department personal time off through ADP/E-time.
- Coordinate and collect member's complaints and submitting them through the proper channels.
- Performed diverse projects throughout the Operations Department such as: budget reports, translations, and Data report compilation and maintained databases.
- Created IT requests tickets and accommodated the Operations Department to have access to any support program and equipment requested.
- Work with the administrative teams across the Association Office to support the goals of the Operations Department.
Senior Administrative Assistant (Floater)
JUNIPER NETWORKS
New York City, NY
05.2009 - 05.2014
- Provided comprehensive support to C-Level executives by managing calendars and travel arrangements.
- Coordinated expense reports, timesheets, and acted as a liaison between various departments.
- Responsible for updating the client's database.
Sr. Administrative Assistant
CLARITY LLC (KPMG CAPITAL MARKETS)
New York City, NY
08.2008 - 03.2009
- Provided executive-level administrative support for the President & Partners of US Capital Markets Group, ensuring seamless financial operations.
- Produced, edited, and formatted finance deliverables, including management training materials, compliance policies, and investor presentations.
- Coordinated finance department meetings, distributing critical financial updates, tracking investor-related action items, and managing logistics.
- Assisted in the preparation and distribution of financial reports, including quarterly investor updates and budget tracking summaries.
- Processed expense reports and financial reconciliation for investment transactions using KPMG internal software.
- Maintained the Capital Markets Group Accounting Library, ensuring compliance with regulatory financial reporting standards.
- Managed and archived client investment files, ensuring confidentiality and regulatory adherence.
Executive Assistant
AMERICAN KENNEL CLUB
01.2004 - 01.2008
- Provided comprehensive administrative support for Communications Team, including document management, meeting coordination, and travel arrangements.
- Monitored major print, TV, and internet outlets for relevant articles.
- Managed distribution and filing of press clippings to maintain organized records.
- Coordinated reproduction of press-worthy clips for media outreach.
- Created targeted media lists for effective dissemination of press releases and materials.
- Prepared and mailed press kits to enhance media engagement.
- Translated press materials from English to Spanish, broadening audience reach.
- Maintained an up-to-date media database to facilitate communication.
Executive Assistant
SANDS BROTHERS & CO. LTD.
01.2000 - 01.2003
- Provided administrative support to Managing Director and Corporate Advisory Services.
- Coordinated daily operations for Investment Banking Division, Analyst Research, and Corporate Communications Departments.
- Marketed client companies to financial community, enhancing visibility and institutional ownership.
- Created and updated marketing materials including presentations, corporate literature, and reports.
- Edited financial communications documents such as press releases and investor relations plans.
- Distributed in-house analyst reports to media, securing coverage of research notes.
- Developed extensive database of financial media contacts for outreach efforts.
Administrative Assistant
LUDGATE COMMUNICATIONS
New York, New York
01.1998 - 01.2000
- Provided administrative support to Senior Vice President and Latin American account team.
- Coordinated logistics for conferences and roadshows to elevate client visibility in financial sectors.
- Developed investor kits and presentations, ensuring content accuracy and engagement.
- Conducted thorough research on company profiles utilizing Dow Jones, Bloomberg, and Reuters.
- Monitored media coverage relevant to clients for strategic insights.
- Maintained comprehensive database of Latin American analysts and investors.
- Managed client billing processes efficiently.
- Assisted Account Managers with monthly reports, peer analysis, and shareholder assessments.
Education
Masters in Management -
University of Phoenix
Remote09.2025
Bachelor of Science - Communications
University of Phoenix
Remote09.2024
Skills
- Executive Calendar Management
- Global Travel Management
- High-Level Executive Support
- Remote Leadership Support
- Board Meeting Coordination
- Investor Meeting Coordination
- Event Planning
- Trade Show Planning
- Financial Reporting
- Expense Management
- CRM Management
- Database Management
- Salesforce
- Bloomberg Terminal
- Confidential Document Handling
- Business Communications
- Google Workspace
- Microsoft Office
- Sharepoint
- Zoom
- Adobe Acrobat
- Canva
- Nitro Pro
- Cision
- ACT
- CONNECT
- ADP/E Time
- Oracle
- Concur
- Project management
- Client advocacy
- Administrative support
- Data analysis
- Effective communication
- Team collaboration
Languages
- Fluent in English
- Fluent in Spanish
Languages
Spanish
Native/ Bilingual
Timeline
Sr. Administrative Associate
FIREQUENCH
01.2025 - Current
Case Manager/Self-Employed
ASILO
03.2023 - 03.2025
Business Administrative Assistant
MICROSOFT LABS
01.2023 - 03.2023
Executive Assistant
CBRE
11.2021 - 04.2022
Administrative Coordinator
1199 SEIU CHILD CARE FUNDS
09.2019 - 01.2020
Administrative Specialist
WEILL CORNELL MEDICAL CENTER
04.2018 - 06.2018
Administrative Assistant
COLUMBIA UNIVERSITY
01.2018 - 01.2019
Operations Coordinator, Programs, Membership & Marketing
YMCA OF GREATER NEW YORK
08.2014 - 12.2017
Senior Administrative Assistant (Floater)
JUNIPER NETWORKS
05.2009 - 05.2014
Sr. Administrative Assistant
CLARITY LLC (KPMG CAPITAL MARKETS)
08.2008 - 03.2009
Executive Assistant
AMERICAN KENNEL CLUB
01.2004 - 01.2008
Executive Assistant
SANDS BROTHERS & CO. LTD.
01.2000 - 01.2003
Administrative Assistant
LUDGATE COMMUNICATIONS
01.1998 - 01.2000
Masters in Management -
University of Phoenix
Bachelor of Science - Communications
University of Phoenix
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