Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.
Hi, I’m
Rosy Palmero
Pompano Beach ,FL
Summary
Overview
4
years of professional experience
Work History
Get Ready Set Grow Academy
Assistant Teacher
06.2022 - Current
Job overview
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teacher and administrators to enforce school policies and procedures.
- Supervised recess, lunch and daily student intake and dismissal.
- Taught children with creative approaches, methods, and techniques.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Assisted teacher with developing creative program suitable for preschool children.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Promoted sensory development by providing access to different textures.
- Supervised children during in-classroom activities and on playground.
- Organized snack time and nap hours.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Target
Fulfillment Associate
10.2021 - 01.2022
Job overview
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Selected and filled orders from stock to fulfill customer requirements.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained store assets with effective loss prevention strategies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Interacted with guests in friendly and knowledgeable way.
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Greeted store customers and discussed needs.
- Safely and securely loaded items to prevent damage during transport.
Expressions Of Love Academy Of Excellence
Lead Infant Teacher
11.2020 - 02.2021
Job overview
- Promoted development of social, emotional, and communication skills in infants.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Kept classroom and feeding areas clean, neat and safe.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted sensory development by providing access to different textures.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Implemented curriculum to enhance classes with learning-focused activities.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Utilized technology to develop instructional materials and activities for children.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Teleperformance USA
Customer Service Representative
06.2020 - 08.2020
Job overview
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed timely and effective replacement of damaged or missing products.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Increased efficiency and team productivity by promoting operational best practices.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Educated customers about billing, payment processing and support policies and procedures.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
Education
Trinity Christian Academy
University Overview
Skills
- Policy collaboration
- Lesson planning
- Behavior management
- Professional development
- Skills development
- Learning support
- Group and individual instruction
- Group learning mechanics
- Student-centered learning
- Child development
- Curriculum Development
- Classroom technology
- Classroom management
- Account management
- Staff education and training
- Receiving support
- Recordkeeping strengths
- Retail store support
- Stocking and replenishing
- Order fulfillment
- Multi-line phone talent
- Professional telephone demeanor
Timeline
Assistant Teacher
Get Ready Set Grow Academy
06.2022 - Current
Fulfillment Associate
Target
10.2021 - 01.2022
Lead Infant Teacher
Expressions Of Love Academy Of Excellence
11.2020 - 02.2021
Customer Service Representative
Teleperformance USA
06.2020 - 08.2020
Trinity Christian Academy
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