Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosy Serrano

Summary

Adept at enhancing customer experiences, I excelled as a Receptionist at Down River Load Solutions, mastering organization and communication. My proactive approach in managing accounts payable, communicating with clients, telephone skills and a commitment to service excellence.

Friendly Receptionist with background in office settings. I'm driven to increase overall efficiency while maintaining filing systems and answering numerous phone lines daily. I'm a detail-oriented team player with strong organizational skills. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Receptionist

Down River Load Solutions
10.2020 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat.
  • Corresponded with clients through email and telephone.
  • Collected [Accounts payable] payments, processed transactions and updated relevant records.
  • Tracked important information in spreadsheets and ran reports monthly.

Education

Associate of Arts -

California State University - Stanislaus
Turlock, CA
05.2025

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Greeting and Seating Clients
  • Data inputting
  • Accounts Payable
  • Billing and Invoicing
  • Customer Service
  • Billingual (English and Spanish)

Timeline

Receptionist

Down River Load Solutions
10.2020 - 08.2021

Associate of Arts -

California State University - Stanislaus
Rosy Serrano