ROSZYYA KINSEY

• Managing phone calls, clients, scheduling, and paperwork at once.

• Keeping files, appointments, and documentation neat and accessible.

• Accurately inputting client or patient information into systems.

• Coordinating meetings, appointments, and reminders.

• Prioritizing tasks to make sure everything runs smoothly.

• Answering calls and greeting visitors in a polite, professional tone.

• Understanding clients’ needs and directing them to the right staff or resources.

• Being the first point of contact and maintaining professionalism daily.

• Protecting sensitive client or patient information.

• Working closely with case managers & other departments

• Provided attentive care and maintained daily records of child activities, meals, and incidents for parent communication
• Ensured compliance with health, safety, and reporting procedures, creating a safe and nurturing environment