Rotarsha Kelly
Dothan
Summary
Detail-oriented professional with exceptional communication skills and a strong focus on customer service, honed during my tenure at Fort Novosel. Proven ability to manage multiple priorities while maintaining accuracy in data entry and organization. Recognized for reliability and teamwork, contributing to improved operational efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Real Property Assistant (OA)
Fort Novosel
Dadeville, AL
04.2022 - 04.2024
- Organized and maintained comprehensive records of property-related documents, ensuring easy access and compliance with regulations.
- Assisted with completion of Real Property Physical Inspection. My task included updating the account spreadsheet. Strong attention to details and accuracy before entering information in the database. Created new folders, scanned documents and files for remote personnel. As a timekeeper, I perform a Time Conformation for the employees of my department. This is done by tracking an updating the amount of time associated with each task they performed. All of these duties had to be completed in a timely manner. I attended weekly meetings with my department head and team members.
Custodial Worker
Fort Rucker
Dadeville, AL
10.2016 - 04.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
Employment Security Temporary Clerk
Alabama Career Center
Dothan, AL
01.2013 - 06.2014
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved clients satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- I assisted clients with their database registration. This task included directing them to the Alabama Job link website so they could perform this task while viewing the available job opening. Assisting clients to create or update their resumes and email accounts. Recruit applicants for assistance programs. Interviewed applicants, given aptitude test, and work with community organization. Assisted clients with unemployment claims.
Education
Bachelor of Science - Business Administration
Troy University
Dothan, AL07-2008
Skills
- Exceptional oral and written communication skills
- Data entry
- Customer service-focused
- Skilled multi-tasker
- Teamwork
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
Timeline
Real Property Assistant (OA)
Fort Novosel
04.2022 - 04.2024
Custodial Worker
Fort Rucker
10.2016 - 04.2022
Employment Security Temporary Clerk
Alabama Career Center
01.2013 - 06.2014
Bachelor of Science - Business Administration
Troy University
Similar Profiles
Charles GuzmanCharles Guzman
UH-72 'LAKOTA' PILOT at US ARMY FORT NOVOSELUH-72 'LAKOTA' PILOT at US ARMY FORT NOVOSEL
JOY HODOJOY HODO
Purchasing Agent at U.S. Army Contracting Command Fort NovoselPurchasing Agent at U.S. Army Contracting Command Fort Novosel
Justin WeaverJustin Weaver
Supervisory Public Safety Dispatchers at Fort Novosel DPSSupervisory Public Safety Dispatchers at Fort Novosel DPS