Solution-oriented and versatile management professional with extensive experience in strategic environments. Documented success in the implementation of improved programs, training cross-training of personnel, and increasing productivity thorough innovation and adherence to quality standards. Skilled communicator accustomed to cross-functional coordination and procedural documentation. Proven ability to work successfully with diverse individuals to achieve corporate goals and meet targets on time and within budget. Inspirational team leadership and counseling to subordinates increases morale and raises performance and productivity levels. Successful delivery of customer service excellence to a diversified public in varied industries including high- end hotel services and retail. Experienced assessing customer needs, resolving problems, providing feedback, and in active listening. Skilled in operations management, supervision, team building, merchandising, planning, coordination, QC, training and motivation. Expert at managing multiple timelines and projects paying attention to detail; organized and efficient. Successfully build and maintain key professional relationships; people person with great interpersonal skills. Hard working, creative and energetic individual with excellent written and verbal communication skills and an ability to take initiative. Proven team player. Ability to adapt to any working environment while maintaining professionalism and high-quality performance.
Overview
23
23
years of professional experience
Work History
Government Credit Card Holder and Ordering Officer
Department of Defense Office of Inspector General
04.2024 - Current
Company Overview: Assigned under the Wounded Warrior Program to the DoD OIG Acquisition and Procurement Directorate to provide support to perform contract administration functions for contracts for specialized equipment, goods and services to the OIG
Reviews invoices for accuracy, ensuring compliance with procurement or contract terms and requirements and dollar amount
Prepares and processes receiving reports; approves invoices and payments; signs as Certifying Official or recommends action to the Certifying Official as appropriate
Works with the Defense Finance and Accounting Service (DFAS) to process payments or with the contracting support center when necessary to resolve issues
Facilitates termination and closeout functions for procurements and contracts to ensure that records are complete, all decision points and authorizations are recorded, payments are made, and outstanding contractual issues are resolved; identifies problems and ensures that coordination among the involved parties is maintained to resolution
Establishes and maintains DoD Address Activity Code (DoDAAC) system for OIG locations worldwide
Manages a variety of acquisition and procurement actions for specialized equipment, supplies and services
Reviews requests: performs market research, cost and price analysis and determines the most effective and efficient acquisition method to meet mission requirements within cost and budget constraints and consistent with law and regulation
Supports other procurement and acquisition functions and processes; as assigned, prepares procurement requests, supporting information and other related documentation
Coordinates contract actions with appropriate program/project managers and contracting support centers
Performs primary Information Technology (IT) acquisition; these include communicating plans, mission, vision, and values to organization leadership; articulating planned projects, deadlines and timeframes; coordinating initiatives and advising on IT work; leading the IT acquisition efforts in balancing and adjusting workloads; assessing and reporting on IT procurement progress; training IT staff members on IT acquisition processes; monitoring and reporting on work and project progress and on individual and group efforts; representing the staff with higher management; maintaining records, policies and files for the IT acquisition staff projects; preparing and maintaining records of work accomplishments; obtaining resources for the IT team efforts
Perform duties associated with management of the agency GPC program
Support the Agency Organization Program Coordinator A/OPC for the OIG manage the GPC program by assisting the primary A/OPC with program plans, policy and procedures development and with GPC program implementation and operation
Supports comprehensive coordination and staffing prior to implementing new plans, policy, and procedures
Assures GPC plans, policies, and procedures follow the General Service Administration (GSA), Federal Acquisition Regulation (FAR), and DoD policy and instructions
Collaborates with the primary A/OPC and other support personnel for instruction and form development
Conducts site visits to review Billing Official account/transaction activity and submits report summary to Chief, ASD
Reports include documented findings and recommendations for process improvement if applicable
Performs monthly transaction analysis and follows-up on questionable purchases with the account holder
Assists the primary A/OPC with addressing deficiencies identified by the Office of the Comptroller in quarterly or other reviews
Identifies and alerts primary A/OPC and management on questionable purchases
Prepares questionable purchase documentation for Office of General Counsel review and account holder notification
Assist reviewers conducting internal control reviews by being interviewed and providing required documentation
Assigned under the Wounded Warrior Program to the DoD OIG Acquisition and Procurement Directorate to provide support to perform contract administration functions for contracts for specialized equipment, goods and services to the OIG
Logistics Manager, Contracting Officer Representative, LOGCAP Officer, Sergeant First Class E-7
United States Army Reserve
02.2003 - 10.2025
Served on active duty from 2003 to 2025
Most recently assigned to Kuwait serving as a Contracting Officer's Technical Representative (COTR) on the Logistics Civil Augmentation Program (LOGCAP) working with requiring activities to monitor contractor performance, ensuring compliance with contract terms, and relevant Federal and DoD acquisition policies, regulations and statutes
Advised, and assisted military units with utilization of LOGCAP contract support for more than 800 deployed US military, coalition forces, government and civilians
Conducted orientation briefings for new units, training them on operation and utilization of the LOGCAP contract
Identified issues with contractor performance and recommended solutions for improved utilization
Managed more than 20 working groups handling construction contracts, and facility improvement projects
Developed contract service activations and developed statements of work in order to properly identify and develop requirements
Drafted and reviewed contractor direction for utilization of services for more than 200 Letters of Technical Direction and Project Work Orders to provide proper support for the unit's requests
Assisted units in drafting contracts change order documentation to activate additional service lines to perform construction work, and repairs and ensure customers receive LOGCAP contractual assistance when needed
Prepared and conducted briefings and sync meetings between customers and the contractors to define moments of opportunity or requirements, ensured both the contractor and customer understood all the steps through a problem set from each other's standpoints, and identified and resolved any issues
Conducted site visits and held discussions with units on capabilities of the contract to impact mission readiness, safety, and capabilities of the contract's funded services
Throughout my career, they provided logistical service and support
Committed to continuity and completeness of all tasks assigned
Demonstrated sincere care and integrity for supervised personnel providing counseling and guidance, whenever needed
Education
Bachelor of Science - Business Administration, Concentration in Logistics
Saint. Leo University
St. Leo, Florida
01-2027
No Degree - Project Management
Career Academy
6 Highview St. Needham, MA 02494
07-2024
Skills
Microsoft Office Suite
PBUSE
Army Logistic Item Management
Army Secondary Item Management
Defense Agencies Initiative
Procurement Integrated Enterprise Environment
Affiliations
Toastmaster International Club
Evaluatorcomments
Continuously sought out by her peers and superiors throughout the battalion for operational and tactical guidance; an invaluable asset to the team.
Totally dedicated to the success of her peers ... worked well under pressure and knew how to handle stress in her ever-changing environment.
Clearance
Secret Clearance
Awards
Afghanistan Campaign Medal w/2nd Campaign Stars
Army Commendation Medal
Army Achievement Medal
Army Reserve Components Achievement Medal
Overseas Service Ribbon
NATO
Traininghighlights
Metal Worker/Welder Training
Unit Record Administrative Course
Field Sanitation Course
Property Book Unit Supply Enhancement Level Training
Lean Six Sigma, Green Belt
Master Resilience Training Course
Training for Contracting Officer's Representative
Hazardous Transportation Training
Timeline
Government Credit Card Holder and Ordering Officer
Department of Defense Office of Inspector General
04.2024 - Current
Logistics Manager, Contracting Officer Representative, LOGCAP Officer, Sergeant First Class E-7
United States Army Reserve
02.2003 - 10.2025
Bachelor of Science - Business Administration, Concentration in Logistics
Saint. Leo University
No Degree - Project Management
Career Academy
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