Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roudtha Amine

Dearborn Heights

Summary

Dynamic Medical Assistant with extensive experience at any medical setting, adept at optimizing patient scheduling and enhancing office productivity. Proven ability to ensure HIPAA compliance while delivering exceptional customer service. Skilled in all Medical Assistant jobs duties, receptionist, medical billing and coding, complemented by strong organizational and communication skills, fostering seamless patient care and improved practice efficiency.

Overview

11
11
years of professional experience

Work History

Medical Assistant

Dr.Rex Ruettinger
02.2020 - 12.2021

Stocked Rooms, ordered supplies, administered shots, TB testing, Covid testing, vitals, bloodwork, EKG, Xrays, urinalysis, spiriometry, bandaging, casting, CPR, A1C testing, answering patient questions, explaining discharge instructions, sending meds to the pharmacy, updating patient records.

Medical Assistant/Receptionist

Taylor Urgent Care
11.2016 - 11.2019
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
  • Supported clinical team during emergencies by assisting with first aid measures or coordinating additional help when necessary.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Supported office staff and operational requirements with administrative tasks.
  • Registered and verified patient records before triage with most up-to-date information.
  • Bloodwork, gave injections, took vitals, EKG, XRays, spirometry, prepared bloodwork for lab, urinalysis

Medical Assistant/Receptionist

Best Urgent Care
08.2014 - 10.2016
  • Checked patient insurance, demographic, and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Supported office staff and operational requirements with administrative tasks.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Medical Assistant/Receptionist

Elite Vein Center Dr. Mohamed Hakim
06.2013 - 07.2014

Managed phone communications and verified insurance details efficiently.

Administered shots, sanitized equipment stocked the rooms, took vitals, bloodwork, prepared the rooms for the doctor.

Answered patient questions, went over procedures and discharge instructions

Medical Assistant

Riverview Obgyn
01.2011 - 04.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Vitals, urinalysis, bloodwork, sent bloodwork to lab, did necessary testing, helped the Dr. with proceedures
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Bachelors In Science - Sociology

Wayne State University
Detroit, MI
12.2014

Medical Assistant Certification - Medical Assistant

National Institute of Technology
Dearborn, MI
12.2002

Skills

  • Medical office procedures
  • Initiative-taking
  • Healthcare industry
  • Appointment setting
  • Patient check-in and check-out
  • Referral verification
  • Medical receptionist experience
  • Letter preparation
  • Front desk operations
  • Medical billing and coding
  • HIPAA compliance
  • Outpatient care
  • Office administration
  • Medical office administration
  • Patient scheduling
  • Teamwork
  • Microsoft office
  • Teamwork and collaboration
  • Patient registration
  • Reminder calls
  • Electronic medical records
  • Time management
  • HIPAA guidelines
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Insurance verification
  • Multitasking
  • Appointment management
  • Reliability
  • Medical terminology
  • Documentation
  • Critical thinking
  • Paperwork coordination
  • Appointment scheduling
  • Active listening
  • Inpatient care
  • Medical charting
  • Patient relations
  • Pre-hospital care
  • Adaptable and flexible
  • Organizational skills
  • Team collaboration
  • Verbal and written communication
  • Decision-making
  • Organization and time management
  • Telephone etiquette

Languages

Arabic
Full Professional

Timeline

Medical Assistant

Dr.Rex Ruettinger
02.2020 - 12.2021

Medical Assistant/Receptionist

Taylor Urgent Care
11.2016 - 11.2019

Medical Assistant/Receptionist

Best Urgent Care
08.2014 - 10.2016

Medical Assistant/Receptionist

Elite Vein Center Dr. Mohamed Hakim
06.2013 - 07.2014

Medical Assistant

Riverview Obgyn
01.2011 - 04.2012

Bachelors In Science - Sociology

Wayne State University

Medical Assistant Certification - Medical Assistant

National Institute of Technology