Roula Khoury
Port St. Lucie,FL
Summary
Adept in English, French, and Arabic, I leveraged organizational skills and attention to detail at Walgreens to enhance store operations and customer satisfaction. My background includes streamlining inventory processes and mentoring teams, significantly contributing to seamless store functionality and positive client interactions.
Overview
32
32
years of professional experience
Work History
Designated Header
Walgreens
12.2024 - Current
- Ensure that designated product sections or categories (e.g., health, beauty, OTC, seasonal) are neatly organized, well-stocked, and visually appealing to customers.
- Monitor product levels in your designated area, and communicate with inventory or store management to replenish stock as needed.
- Ensure customers are satisfied with the store layout and product availability.
- Work with the store team to execute in-store promotions, sales events, and markdowns to maximize product visibility, and drive sales.
- Maintain a clean and organized store environment, ensuring that shelves, aisles, and displays are free of clutter and hazards.
- Work closely with store management and team members to ensure seamless execution of store operations and merchandising strategies.
Invetory Specialist
Walgreens
03.2024 - 12.2024
- Review and reconcile discrepancies between actual stock and system records.
- Coordinate with the supply chain team or vendors to reorder merchandise as needed.
- Ensure product availability by forecasting future inventory needs based on sales trends and seasonal demands.
- Collaborate with the team to receive and unload shipments, verifying that all products are accounted for.
- Monitor inventory for theft, damage, and other loss-related issues.
- Enter data into the inventory system, ensuring all updates are made in a timely manner.
- Train and mentor other team members in inventory processes and best practices.
Customer Service Clerk
Walgreens
08.2006 - 03.2024
- Conducting daily analysis of inventory to determine stock order quantities and shortages.
- Updating all signage to reflect proper price adjustments.
- Receiving merchandise from multiple vendors, and ensuring accuracy.
- Responsible for training new employees.
- Providing excellent customer service and resolving customer issues quickly and effectively.
- Open and close cash registers, performing skills such as counting money, separating charge slips, balancing cash drawers, and making deposits.
Head Legal Assistant, Paralegal
Vera Daoud - Byblos
03.1993 - 11.2005
- Oversaw three junior assistants in their daily tasks.
- Contributed to the preparation, filing, and service of legal documents.
- Acted as a liaison among all parties, including the court or other neutrals, for scheduling and sharing information.
- Assisted with various legal processes, i.e., incorporating businesses, registering property, preparing estates, and transferring assets.
Executive Legal Secretary
C.B.S Technique et Commercial
Jbeil
08.1993
- Provided administrative support to attorneys by maintaining calendars, scheduling appointments, answering phones and responding to inquiries.
- Managed time effectively to meet deadlines.
- Effectively worked within a team to achieve common goals.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Established strong relationships with clients by providing excellent customer service.
Education
Technical Degree - Executive Legal Secretary
C.B.S TECHNIQUE ET COMMERCIAL
08.1993
Skills
- Arabic
- French
- English
- Resourceful
- Organized
- Attention to detail
- Time management
- Teamwork
- Interpersonal skills
- Adaptability to change
Timeline
Designated Header
Walgreens
12.2024 - Current
Invetory Specialist
Walgreens
03.2024 - 12.2024
Customer Service Clerk
Walgreens
08.2006 - 03.2024
Executive Legal Secretary
C.B.S Technique et Commercial
08.1993
Head Legal Assistant, Paralegal
Vera Daoud - Byblos
03.1993 - 11.2005
Technical Degree - Executive Legal Secretary
C.B.S TECHNIQUE ET COMMERCIAL
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