Rouzbeh Nazari
San Antonio,TX
Summary
Experienced Retail Sales Consultant skilled in leveraging market data, competitive insights, and analytics to drive profitability. Adaptable and proficient at seamlessly transitioning between departments to deliver exceptional customer service. Recognized for reliability and excellence as a sales associate, with a strong ability to build relationships and provide comprehensive service. Possesses an in-depth understanding of sales strategy and merchandising techniques, ensuring a strategic approach to meeting customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
brand advocacy
Bds Solutions
San Antonio, Texas
08.2024 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Augmented brand visibility by spearheading creative marketing campaigns that showcased product value propositions effectively.
- Spearheaded efforts to enter new markets, establishing a strong brand presence in previously untapped regions.
Retail Sales Consultant
SUNCOM MOBILE
08.2022 - 03.2023
- Welcoming customers, approaching potential buyers, offering advice, recommending products, explaining user instructions, collecting payments, and handling customer complaints.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Retail Store Manager
Sun Com Mobile-Cricket Wireless
03.2021 - 02.2022
- Managing the store while managing my staff and store inventory.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Associate of Science - NLP
St. Philip's College
San Antonio, TX06.2026
Diploma - Biology
State School
09.2010
Skills
Customer Service
- Server
- Sales
- Powerpoint
- CompTIA Network Certification
- Product Knowledge
- Retail Store Operations
- Management
- Fast Learner
- Comp TIA A certification
- Comp TIA security
- Microsoft Excel
- Microsoft Office
- Word
- Microsoft Word
- LAN
- Microsoft Windows
- Technical Support
- Operating Systems
- TCP/IP
- Microsoft Windows Server
- Network Support
- HTML5 (1 year)
- CSS (1 year)
- WordPress (1 year)
- JavaScript (Less than 1 year)
- Bootstrap (1 year)
- Technical support (10 years)
- Phone and tablet repair (8 years)
- Voltmeter (5 years)
- Soldering (8 years)
- Computer hardware repair (3 years)
- Customer Satisfaction
- Verbal Communication
- Technical skills
- Sales Development
- Excellent Listening Abilities
- Effective Communication Techniques
- Cultural Awareness
- Strong vocabulary skills
- Continuous learning mindset
- Fast Reading Comprehension
- Language Localization
FLUENT IN (Persian,Arabic,Dari,english)
- Critical Thinking
- Client Service
Websites
Certification
- Food Handler Certification, 03/01/19, Present
- CompTIA Security+, 02/01/19, Present
- Comp TIA A certification, 02/01/19, Present
- CompTIA Network Cerification, 02/01/19, Present
Languages
Arabic
Limited Working
Persian
Native or Bilingual
Timeline
brand advocacy
Bds Solutions
08.2024 - Current
Retail Sales Consultant
SUNCOM MOBILE
08.2022 - 03.2023
Retail Store Manager
Sun Com Mobile-Cricket Wireless
03.2021 - 02.2022
Associate of Science - NLP
St. Philip's College
Diploma - Biology
State School