Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

MARAH ALAZAR

TULSA,OK

Summary

*Talented Interpreter with advanced conversational abilities in [ARABIC] and [ENGLISH]. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.

*Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Polished in converting written materials, relaying concepts and ideas between languages and editing and proofreading text to reflect language. Meticulous and detailed professional with experience translating verbal and written communication.

* I am a highly-motivated, hardworking employee with desire to take on new challenges. Strong work ethic , adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shop Manager

STAXX SMOKE SHOP
Sand Springs, OK
01.2023 - Current
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Facilitated prompt resolution of customer problems and complaints.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Examined supply and raw material levels to determine shortages and make necessary adjustments.
  • Answered incoming questions via phone and email discussing advertised pricing and inventory.
  • Tracked stock levels on a regular basis to avoid out-of-stock situations.
  • Resolved customer complaints promptly and professionally.
  • Improved cost control and staff efficiency to maximize profitability.
  • Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
  • Developed pricing strategies that maximized profits while remaining competitive.
  • Maintained high standards of customer service throughout the store.
  • Built and maintained sound business relationships with vendors and suppliers.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Responded to customer inquiries in a timely manner.
  • Formed and sustained strategic relationships with clients.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered calls per shift to assist with customer questions and concerns.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Understood and followed oral and written directions.

Pizza Cook

Uncle Vinny's Pizza
Broken Arrow, OK
08.2022 - 12.2022
  • Set aside add-on items for future orders.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Cut vegetables and rolled out dough to prepare raw materials for cooking.
  • Operated large-volume cooking equipment to grill, bake and fry food items quickly for customers.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Checked completed orders for correct quantity and quality.
  • Created [Number] pizzas per shift by topping pizzas with ingredients per customer orders.
  • Complied with health department rules regarding sanitation practices in the kitchen.
  • Monitored oven temperature to ensure pizza was cooked properly.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Prepared multiple orders at once for speedy service.
  • Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols.
  • Prepared deli and hot sandwiches to meet customer orders.
  • Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
  • Ensured that all recipes were followed accurately when making pizzas.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Washed and cut ingredients for quick meal assembly.
  • Stored food items correctly in designated containers and storage areas.
  • Kept items warm until sold using heat lamps.
  • Followed procedures for safe handling of hot foods during preparation process.
  • Prepared ingredients such as dough, sauce, and toppings for pizzas.
  • Adhered to all health regulations regarding food storage and preparation.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Kept stations stocked and ready for use to maximize productivity.
  • Cooked menu items based on customer orders.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Packaged and bagged cooked food and prepared items.
  • Prepared breads, subs, salads and other menu items.
  • Cut pizzas using rocking pizza cutter tool.
  • Mixed ingredients for batter or dough.

English as a Second Language Teacher

Private Teaching
05.2017 - 12.2019
  • Administered standardized tests to measure student performance.
  • Taught concepts found on standardized tests and built necessary support skills to help students perform well.
  • Prepared lesson plans according to approved syllabi.
  • Tested, evaluated, and counseled students regarding academic performance and goals.
  • Improved student grammar and conversational skills through role play assignments.
  • Determined training needs of each student through academic assessments.
  • Provided individualized instruction to help students develop their conversational and academic English skills.
  • Created personalized study plans for each student based on their individual needs and levels of proficiency.
  • Taught grammar, writing, listening and reading in beginner and intermediate proficiency levels.
  • Helped students succeed through coaching, mentoring and positive reinforcement.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Bachelor of Arts - Language Interpretation And Translation

AL ZAYTOONAH UNIVERSITY OF JORDAN
AMMAN/JORDAN
09.2021

Skills

  • Employee Scheduling
  • Point of Sale Systems
  • Invoicing
  • Employee Management
  • Customer Service
  • Customer Service Management
  • Cost Control
  • Inventory Management
  • Team Leadership
  • Employee Motivation
  • Inventory Control
  • Budget Control
  • Scheduling
  • Human Resources
  • Performance Evaluations
  • Supervision and Training
  • Direct Sales
  • Relationship Building

Affiliations

  • riding bikes .
  • river kayaks.
  • cooking.
  • volunteer work.
  • reading.

Certification

  • Bachelor Degree in English language Translation , 09/09/2021

Timeline

Shop Manager

STAXX SMOKE SHOP
01.2023 - Current

Pizza Cook

Uncle Vinny's Pizza
08.2022 - 12.2022

English as a Second Language Teacher

Private Teaching
05.2017 - 12.2019

Bachelor of Arts - Language Interpretation And Translation

AL ZAYTOONAH UNIVERSITY OF JORDAN

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MARAH ALAZAR