Accomplished HR professional with a proven track record at LegalShield, adept in Talent Acquisition and maintaining confidentiality. Spearheaded employee engagement initiatives and streamlined onboarding processes, enhancing organizational development. Skilled in confidential document control and internal communications, significantly improving employee relations and operational efficiency.
Overview
30
30
years of professional experience
Work History
Sr HR Coordinator
Pre-Paid Legal Services, Inc. Dba LegalShield
12.2019 - 01.2024
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Maintained human resources information system and kept employee files up to date and accurate.
Reviewed human resources paperwork for accuracy and completeness.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Developed and administered internal surveys to evaluate employee satisfaction.
Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
Created and implemented forward-thinking initiatives to improve employee engagement.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Organize, prepare, build communications, and execute all employee events, including the quarterly All Hands event and the annual employee/family picnic.
Responsible for preparing and executing company communications to all staff.
Executive Assistant to the Chief People Officer
Pre-paid Legal Services Inc. Dba LegalShield
04.1999 - 12.2019
Organized and coordinated conferences and monthly meetings.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Answered high volume of phone calls and email inquiries.
Processed travel expenses and reimbursements for executive team and senior management group.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Screened calls and emails and responded accordingly to support executive correspondence.
Volunteered to help with special projects of varying degrees of complexity.
Worked with senior management to initiate new projects and assist in various processes.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Filed paperwork and organized computer-based information.
Took notes and dictation at meetings.
Created and managed office systems to efficiently deal with documentation.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Updated and maintained confidential databases and records.
Upheld strict timetables by maintaining accurate, balanced calendars.
Marketing Support Supervisor
Pre-Paid Legal Services, Inc. Dba LegalShield
05.1994 - 03.1999
Planned and executed internal and external marketing events.
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Provided support to the sales force regarding commissions, sales, organizational recruitment, incentives, organizing and executing bi-monthly Regional Events.
Prepared and sent out weekly production reports to all Regional Vice Presidents and Area Coordinators across North America.
Maintaining sales forces incentives and associate recognition.