Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rovin Lawrie

Arlington,TX

Summary

Accomplished Logistics Manager with expertise in supply chain coordination, regulatory compliance, and inventory management. Proven track record in driving operational effectiveness through strong communication and leadership skills. Successfully led initiatives within transportation, storage, and distribution sectors to improve process efficiencies and ensure timely delivery. Adept at managing warehouse operations while implementing cost-saving strategies that enhance efficiency and reduce overheads. Highly organized and detail-oriented professional seeking to leverage my logistic expertise to contribute to a dynamic team within hospitality, adding value and skill to a new role.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Business Development Representative

Texas Toyota Of Grapevine
Grapevine, TEXAS
03.2025 - Current
  • Engaged potential clients through targeted outreach and follow-up communication.
  • Conducted market research to identify new business opportunities and trends.
  • Collaborated with sales team to develop effective promotional strategies and campaigns.
  • Managed customer inquiries and provided timely responses to enhance satisfaction.
  • Utilized CRM software to track leads and maintain accurate customer records.
  • Assisted in preparing presentations for client meetings and product demonstrations.
  • Built relationships with clients to understand their needs and offer tailored solutions.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Responded quickly to inquiries from potential customers via phone or email.
  • Attended trade shows, conferences, meetings and other industry events.
  • Suggested ideas for improving customer experience based on feedback from existing customers.
  • Performed market analysis to identify opportunities in the competitive landscape.
  • Maintained up-to-date records of customer interactions and communications.
  • Worked closely with the sales team to develop strategies for achieving sales targets and increasing revenue.

Logistics Leader

IKEA
Grand Prairie, TX
02.2023 - 05.2024
  • Contributed to the expansion of the organization's logistical capabilities by identifying new markets and distribution channels for future growth opportunities.
  • Resource planning of daily shift model by consistently monitoring the Warehouse Management System (WMS).
  • Track and complete time and pay system requests.
  • Ensure inbound and outbound flow is processed according to IKEA Warehousing Concept.
  • Adhere to and promote the expectations of Quality for Life and Safety Standards within the unit.
  • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
  • Coordinated dispatching of 8 drivers to accomplish daily delivery requirements.

Risk & Compliance Management

IKEA
Grand Prairie, TX
07.2004 - 02.2023
  • Hires, onboards and trains the co-workers
  • Directs the overall selection, onboarding, development of coworkers
  • Creates individual development plans to secure succession
  • Manages resource planning, co-worker relations issues and performance and delegates responsibilities
  • Ensures we have a highly competent and performing team capable of delivering and excellent customer shopping experience
  • Oversees the day-to-day performance of the Risk & Compliance team.
  • Executes various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S
  • Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements including but not limited to: Global Safety & Security Manual, U.S
  • Retail Risk & Compliance Operations Manual, Crisis Manual, fire safety (NFPA), occupational safety (OSHA/NIOSH), food safety (Food Safety Modernization Act), Payment Card Industry (PCI) Standards, data privacy and information security, Product Safety (CPSC), Worker's Compensation, General Liability.
  • Oversees the safety and security of people and property within the site/unit and supports the unit Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's
  • Establishes and updates various business plans and action plans including but not limited to: Safety Action Plan, Business Plan, SecCheck Action Plan, and IKEA Blue Action Plan.
  • Initiates, monitors, and responds to internal and external incidents and ensures rapid response, investigation, and documentation and reporting of all incidents and emergency situations
  • Ensures thorough documentation of all incidents that relate to potential liability for IKEA, educates the location R&C team on appropriate language for incident reports, and reviews incident reports for quality and accuracy.
  • Serves as the subject matter expert for the location's liability claims and is the point of contact for insurance related matters, which includes ensuring property preservation, and potential or existing insurance claims.
  • Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality.
  • Leads the unit's physical security program and safety program by education, assessing (auditing) and maintaining standards throughout the property
  • Works closely with outside agencies (police, fire department, fraud agencies, insurance companies, attorneys, OSHA, Health Department) as required to ensure compliance with all local and national laws regarding safety and security
  • Works with outside safety and security vendors as needed under scope of existing contracts.
  • Works in partnership with the Unit Management and/or Field Safety & Security regarding sensitive issues, including but not limited to harassment, Co-worker misconduct, information security incidents, and lawsuits.

Operations Manager

Brownstone bar And restaurant
Paterson, NJ
09.2002 - 06.2007

  • Responded to information requests from superiors, providing specific documentation.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained guest satisfaction and loyalty demonstrated through multiple online reviews.
  • Analyzed market trends to identify opportunities for improved performance in the hospitality industry.
  • Ensured that all guests were provided with exceptional service and hospitality.
  • Scheduled staff shifts and assigned duties accordingly.
  • Maintained inventory of hospitality supplies and placed orders to ensure adequate stock levels.
  • Developed and implemented operational procedures to ensure quality standards are met.

Education

Associate of Arts - General Studies

Passaic County Community College
Paterson, NJ
01.2004

HIGH SCHOOL DIPLOMA - CULINARY ARTS CERTIFICATE

PASSAIC COUNTY TECHNICAL INSTITUTE
WAYNE, NJ
06.2001

Skills

  • Excellent Organizational Skills
  • Proficient Communication Skills
  • Effective Problem solving
  • Critical Thinking Ability
  • Logistics Oversight
  • Warehouse Management
  • Warehouse Safety
  • Order fulfillment
  • Distribution management
  • Team Management
  • Mentoring and training

Certification

CPR Certification, 2023, IKEA

References

References available upon request.

Timeline

Business Development Representative

Texas Toyota Of Grapevine
03.2025 - Current

Logistics Leader

IKEA
02.2023 - 05.2024

Risk & Compliance Management

IKEA
07.2004 - 02.2023

Operations Manager

Brownstone bar And restaurant
09.2002 - 06.2007

Associate of Arts - General Studies

Passaic County Community College

HIGH SCHOOL DIPLOMA - CULINARY ARTS CERTIFICATE

PASSAIC COUNTY TECHNICAL INSTITUTE

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