Rowan Daly

Welcome guests with a smile, and ensure they are satisfied throughout their entire experience. Memorized menu items and answered questions regarding ingredients, nutritional value, and preparation methods. Answering the phone, taking down correct orders, scheduling reservations, and planning events while ensuring the message is understood.

In the four years of working with ADT (previously Sunpro) Solar I was able to broaden my skills in a variety of necessary remote sales positions; Our call center allowed me to maintain customer service relations via telephone while also starting me on my training management journey. After managing training in our inside and outside sales departments I am proficient in Microsoft applications, Canva, Adobe, Lessonly, Google Docs,and numerous sales tactics. By being proficient in these applications I was able to orchestrate a consistent training process for all of our representatives while maintaining company standards and expectations daily.

Experienced and reliable Shift Lead Waitress at G’s Pizza in Mid-City, known for delivering top-notch customer service, managing team flow during peak hours, and ensuring smooth daily operations. Strong leadership skills, a positive attitude, and a commitment to creating great dining experiences.