Rowan Hatchett
Santa Cruz,California
Summary
Dedicated professional with strong customer service and teamwork skills. Experienced in managing guest experiences and designing engaging dance routines. Committed to enhancing satisfaction and fostering collaboration.
Overview
2
2
years of professional experience
Work History
Dance Coach
Studio E
Aptos, CA
01.2026 - Current
- Designed and implemented dance routines for various skill levels.
- Provided individual feedback to students, enhancing performance and technique.
- Organized and led group classes, fostering teamwork and collaboration among dancers.
- Assisted in planning studio events, showcasing student achievements and skills.
Host
Chambers Landing
Lake Tahoe, CA
05.2026 - 08.2026
- Welcomed and seated guests, ensuring a smooth dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in training new hosts on customer service standards and procedures.
- Responded promptly to guest inquiries and special requests, enhancing satisfaction.
- Adapted quickly to changing situations and guest preferences, demonstrating flexibility under pressure.
Assistant Manager
Ryan Group Architects
Truckee, CA
05.2024 - 08.2024
- Assisted in project coordination, ensuring timelines and deliverables met client expectations.
- Collaborated with design teams to refine architectural plans and enhance project outcomes.
- Supported client communication efforts, facilitating feedback and addressing concerns promptly.
- Maintained project documentation, ensuring accuracy and accessibility for team members.
Education
Associate of Arts - English
Cabrillo College
Soquel, CA05-2026
Bachelor of Arts - Education
University of California, Santa Cruz
Santa Cruz, CA05-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
Timeline
Host
Chambers Landing
05.2026 - 08.2026
Dance Coach
Studio E
01.2026 - Current
Assistant Manager
Ryan Group Architects
05.2024 - 08.2024
Bachelor of Arts - Education
University of California, Santa Cruz
Associate of Arts - English
Cabrillo College