Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rowan Morris-Eiceman

Reading,PA

Summary

Compassionate special-needs caregiver with experience in providing one-on-one support to children and adults. Strengths include strong communication, patience, and a deep understanding of the emotional and physical needs of clients. They have made significant contributions to improving the quality of life for individuals by developing tailored care plans based on unique needs. Demonstrated ability to create safe, nurturing environments that foster growth, and overall well-being. Skilled professional offering expertise in order-taking, money handling, and product promotion. Greets guests with a genuine smile, builds rapport, and promotes an enjoyable dining experience. Maintains a thorough knowledge of the menu to make recommendations.

Overview

4
4
years of professional experience

Work History

Special Needs Caregiver

Care.com Inc
Reading , PA
06.2023 - 07.2024
  • Organized therapeutic activities designed to help individuals reach personal goals related to communication, mobility, behavior management.
  • Engaged in creative problem solving techniques to handle challenging behaviors effectively while maintaining respect for the individual's dignity.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Provided compassionate care and supervision to individuals with special needs, ensuring their safety and well-being.
  • Adapted activities and care approaches to meet the evolving needs of clients.
  • Built strong and trusting rapport with clients and loved ones.
  • Transported clients to and from planned activities.

Server

Red Plate Diner
Wernersville, PA
01.2021 - 08.2022
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained records of transactions made during shift as required by law or company policy.

Restaurant Hostess

Calabria's Italian Restaurant
Wernersville, PA
01.2020 - 04.2022
  • Directed patrons to lounges and waiting areas.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Provided menus and answered questions about menu items and specials.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Took beverage orders and served drinks during peak meal times.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Greeted incoming guests to escort to assigned dining area and present menus.

Education

Some College (No Degree) - Political Science

West Virginia University
Morgantown, WV
05-2026

Skills

  • Multitasking Abilities
  • Reliability
  • Caring companionship
  • Teamwork and collaboration

Affiliations

  • WVU PCPP
  • ISA Meknes, Morocco Study Abroad

Languages

English
Professional
Arabic
Limited

Timeline

Special Needs Caregiver

Care.com Inc
06.2023 - 07.2024

Server

Red Plate Diner
01.2021 - 08.2022

Restaurant Hostess

Calabria's Italian Restaurant
01.2020 - 04.2022

Some College (No Degree) - Political Science

West Virginia University

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Rowan Morris-Eiceman