Rowan Muller
New Albany,OH
Summary
Current hardworking university student with diverse work experience. Cultivated leadership skills through numerous leadership positions and programs. Driven to further expand personal knowledge while also contributing to companies’ goals. Demonstrated exceptional communication and teamwork abilities through years of working on teams. Eager to contribute.
Overview
4
4
years of professional experience
Work History
Mover
Two Men And A Truck
05.2024 - 08.2024
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 700 lbs.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Followed verbal and written instructions to properly move and ship products.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Communicated with customers courteously and professionally to drive satisfaction.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
Barista
Sweetwaters Coffee and Tea
12.2020 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Leader In Training
Swift Nature Camp
07.2021 - 08.2022
- Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
- Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
- Established trust between myself and fellow staff members through open communication channels that allowed for better collaboration on projects or event planning efforts.
- Enhanced camper experience by organizing and leading engaging activities, such as sports, arts and crafts, and games.
- Assisted in the development of age-appropriate lesson plans to ensure campers were consistently learning new skills throughout their stay.
- Utilized creative problem-solving techniques when faced with challenges or unexpected situations during the camping season.
- Received positive feedback from supervisors regarding my ability to adapt quickly to changing circumstances while maintaining a calm demeanor under pressure.
Education
Bachelor of Arts - Politics And International Affairs
Wake Forest University
Winston-Salem, NC05-2027
Skills
- Group leadership
- Outstanding communication and interpersonal skills
- Conflict resolution and mediation
- Exceptional customer service
- Excellent memory
- Problem-solving skills
- Adaptable nature
- Resourcefulness
- Group activity implementation
- Positive relationships
- Multitasking Abilities
- Reliability
Languages
Spanish
Limited Working
Timeline
Mover
Two Men And A Truck
05.2024 - 08.2024
Leader In Training
Swift Nature Camp
07.2021 - 08.2022
Barista
Sweetwaters Coffee and Tea
12.2020 - 08.2023
Bachelor of Arts - Politics And International Affairs
Wake Forest University
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