Met and exceeded annual revenue goals from the last three years through season tickets, group tickets, partial plan tickets, and premium tickets.
#1 in revenue among Ticket Sales Representatives for the 2025 Early Bird Red Membership campaign.
Build strong client relationships through proactive account management, resulting in increased renewal and upsell opportunities.
Accepted into the WINGS Program (manager-in-training), and assist with recruitment, training, and development of inside sales representatives, as well as the planning and tracking of major initiatives, such as the new membership launch, sales contests, etc.
Membership Sales Specialist
New York Red Bulls
02.2020 - 02.2022
Facilitated game-day activations for clients, ensuring seamless execution and a quality customer service experience.
Utilized CRM software to track activity and manage customer data.
Identified opportunities for cross-selling or upselling additional products.
Managed recruitment and oversight of Sales & Service Internship Program across spring, fall, and summer semesters.
Sales Academy Representative
New York Red Bulls
05.2019 - 02.2020
Learned sales process for cold calling, in-person interactions, and in-person tours.
Provided customer service by answering product and service related questions.
Educated clients on product features and benefits to ensure they had an excellent buying experience.
Participated in weekly training sessions designed to improve overall job performance.