Rowan Rakich
Derry,NH
Summary
Adept at maintaining high standards of teamwork and loyalty, honed as an Enlisted Soldier with the Army National Guard, I excel in high-pressure environments. My experience at Tractor Supply Company reinforced my problem-solving abilities and documentation skills, ensuring efficiency and accuracy in all tasks. Achievements include enhancing workflow productivity and significantly reducing errors in received shipments.
Overview
4
4
years of professional experience
Work History
Enlisted Soldier
Army National Guard
12.2021 - Current
- Secret Clearance
- MOS: 25B, IT Specialist
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Operated communication systems.
- Relayed crucial information and coordinated operations using radio communications equipment.
Team Member
Tractor Supply Company
07.2020 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Receiver
Tractor Supply Company
12.2020 - 12.2021
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
Bachelor of Science - Cyber Security
University of New Hampshire
Durham, NH06.2027
High School Diploma -
Pinkerton Academy
Derry, NH06.2020
Skills
- Military Discipline
- Works Well Under Pressure
- Maintaining equipment
- Time Management
- Problem-solving abilities
- Tactical communication
- Teamwork and Loyalty
- Documentation And Reporting
- Data Entry
- Critical Thinking
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Problem Solving - Assisted customers determine the best materials or tools needed to complete tasks. Troubleshooting product issues. Teaching customers how to use new products.
- Used Microsoft Excel to develop inventory and shipment tracking spreadsheets.
- Presented a military class on communication equipment
Timeline
Enlisted Soldier
Army National Guard
12.2021 - Current
Receiver
Tractor Supply Company
12.2020 - 12.2021
Team Member
Tractor Supply Company
07.2020 - 08.2024
Bachelor of Science - Cyber Security
University of New Hampshire
High School Diploma -
Pinkerton Academy
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