Rowan Schmidt

Mistwood GC And Mistwood Golf Dome

09.2022 - 09.2023

Raked golf balls off of nets.
Greeted customers with warm, friendly and welcoming tone.
Swept pathways and entryways, removing leaves and other obstacles.
Cleared trash bins in customer and employee areas.
Kept golf course equipment stored properly and reported maintenance needs.
Greeted golf course guests and shared information on course conditions, rules and gameplay.
Checked driving range and grounds daily to identify and manage maintenance needs.
Trained in different roles at golf course to help team deliver first-rate support to guests.
Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
Observed guests for proper use of equipment and respectful behavior on property.
Handled clerical and cashier work inside clubhouse to assist players.
Built and established positive relationships with patrons, team members and supervisors.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Delivered information and details of interest about facility to visitors.
Set up promotional displays and equipment for special events and activities.

Summary