- Cooking
- Physical Fitness
- Backpacking and Hiking
- Cinema
Rowan Schroeder
San Francisco,United States
Summary
Experienced customer service worker where interacting positively with guests and making them feel comfortable is a top priority. Trusted and responsible to open and close shop, as well as manage daily operations, without having supervisors present. Good under high stress conditions such as unexpected issues on the job, as well as high-traffic days.
Overview
5
5
years of professional experience
Work History
Valet Attendant
Propark Mobility
10.2023 - 07.2024
- Responsible for parking and returning guest’s vehicles at the venue's request. Greeted guests warmly and assisted them with various tasks. Worked in a fast-paced environment where effective communication is necessary.
Sales Attendant/Assistant
Vashon Theatre
12.2019 - 08.2022
- Ran box office sales and customer service. Made food and sold concessions behind the counter. Maintained auditorium, bathrooms, and food equipment. Opened and closed theatre before and after hours at owner's request.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Greeted customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Manage high-traffic rushes, serving 3-5 people at one time while maintaining environment, as well a positive customer interaction.
Education
BA - Cinema Studies
San Francisco State University
San Francisco05.2025
Skills
- Team Player
- Good under stress
- Problem Solving
- Communication
- Adaptability
- Customer Service
Affiliations
- Kappa Sigma Fraternity at SFSU
Interests
Timeline
Valet Attendant
Propark Mobility
10.2023 - 07.2024
Sales Attendant/Assistant
Vashon Theatre
12.2019 - 08.2022
BA - Cinema Studies
San Francisco State University
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