Rowan Scully
Colorado Springs,CO
Summary
Customer service professional with experience in reception, cashier, and dining roles. Skilled in appointment scheduling, client relations, and calm guest support. Known for professional demeanor, time management, and smooth front-line service.
Overview
4
4
years of professional experience
Work History
Waitress
Roadside bar and grill
Blaine, Minnesota
12.2022 - 08.2026
- Assured guest satisfaction by addressing concerns with calm, polite communication.
- Handled payments and balanced checks using a point-of-sale system.
- Maintained cleanliness standards by cleaning dining areas and restocking supplies.
- Arranged tables, menus, and silverware for efficient roadside bar and grill service.
Cashier
Target
Blaine, Minnesota
11.2024 - 06.2026
- Welcomed guests to the store and processed purchases at Target checkout lanes
- Resolved guest questions using store policies and service standards
- Supported self-checkout and directed guests during busy periods
Receptionist
Jordan A Salon & Spa
Blaine, MN
02.2024 - 10.2024
- Welcomed salon and spa guests, ensuring a positive first impression at Jordan A Salon & Spa front desk.
- Answered phone calls and booked appointments for stylists and therapists.
- Checked in guests and coordinated service schedules in a booking system to optimize appointment flow.
- Managed client records and service notes for salon and spa visits, enhancing continuity of care.
Education
Bachelor of Science - Business
University of Colorado At Colorado Springs
Colorado Springs, CO05-2030
Skills
- Booking system management
- Appointment scheduling
- Client management
- Customer service
- Time management
- Training and onboarding
- Professional demeanor
Timeline
Cashier
Target
11.2024 - 06.2026
Receptionist
Jordan A Salon & Spa
02.2024 - 10.2024
Waitress
Roadside bar and grill
12.2022 - 08.2026
Bachelor of Science - Business
University of Colorado At Colorado Springs