Mia Zermeno

Brenham

Summary

Passionate about animal care with background in private dog sitting. Possess broad knowledge of various breeds and their needs, demonstrating ability to handle dogs of all sizes and temperaments. Skilled in creating comfortable environments for pets while owners are away, ensuring regular exercise, meal schedules and administering medication when necessary. Previous work has resulted in consistent client satisfaction and repeat business due to trustworthiness and commitment to excellent pet care.

Overview

years of professional experience

Work History

Private Dog Sitter

Family Members

Houston

06.2017 - Current

Managed daily feeding and exercise routines for various breeds.
Maintained accurate records of each dog's health and behavior observations.
Communicated regularly with pet owners about their dogs' needs and activities.
Administered medications as directed by pet owners or veterinarians.
Organized playdates and socialization opportunities for dogs in care.
Developed trusting relationships with pets through consistent, loving attention.
Monitored pets closely while they are in my care ensuring their safety at all times.
Maintained communication with clients through phone calls and emails regarding pet care needs.
Administered medications or supplements as instructed by the owner.
Walked dogs for up to an hour per day, following owners' instructions on route and duration.
Cleaned pet areas including cages, litter boxes, beds.
Fed and watered animals according to owner's instructions.
Transported pets safely from one location to another using appropriate safety restraints.
Provided companionship for cats, rabbits, guinea pigs, and birds, playing with them and providing fresh food and water daily.

Barista

Starbucks

Houston

08.2021 - 01.2025

Maintained cleanliness and organization of the work area and equipment.
Provided exceptional customer service and addressed customer inquiries promptly.
Collaborated with team members to ensure efficient workflow during peak hours.
Assisted in inventory management and restocking supplies as needed.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained calm demeanor during high-volume periods and special events.
Followed health, safety and sanitation guidelines to pass state inspections.
Monitored inventory levels of supplies and restocked when necessary.
Addressed and resolved customer concerns to maintain brand loyalty.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Implemented feedback from customers to improve service quality and menu offerings.

Education

High School Diploma -

Penn Foster Career School

Scranton, PA

06-2021

Skills

Pet care management
Health monitoring
Medication administration
Client communication
Pet training techniques
Safety procedures
Record keeping
Team collaboration
Attention to detail
Organizational skills
Senior dog care
Trust building
Time management
Puppy care experience
Adaptability to situations
Dog behavior
Obedience training
Cleanliness maintenance

Feeding and nutrition
Positive attitude
Basic training
Playtime engagement
Animal empathy
Behavior assessment
Feeding routines
Smartphone usage
Medication management
Schedule adherence
Verbal and written communication
Calm demeanor
Regular availability
Patience and empathy
Problem solving
Customer service
Inventory management

Affiliations

Played softball for 10 years
Guitar player
Pc builder
Reading
Playing with my brother's dogs
Learning about animal anatomy

Accomplishments

Captain of softball team
Got a boy scout award

Languages

English

Native/ Bilingual

Spanish

Limited

References

References available upon request.

Timeline