Summary
Overview
Work History
Education
Skills
Timeline
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Rowelonda Hooks

Summary

Dynamic professional seeking a remote position in the insurance and health benefits industry, dedicated to providing exceptional support to customers and clients. Proven ability to leverage a strong educational background along with analytical and communication skills to effectively address client needs and enhance service delivery. Committed to utilizing previous work experience to contribute positively to team objectives and drive customer satisfaction. Eager to embrace new challenges that foster professional growth while delivering top-notch service in a remote setting.

Overview

19
19
years of professional experience

Work History

Remote Externship Legal Education Experience Program I (LEEP)

Purdue University Global Law School
01.2023 - 04.2023
  • Worked remotely through Purdue Global Law School for Privacy company which entailed training for privacy certifications while learning about the laws that impact the privacy Industry.
  • Additionally, during the second half of the program I worked under the instruction of a Purdue Professor where I prepared engagement letters, and other interoffice memos based on the hypotheticals provided for the hypothetical clients that required legal assistance.
  • The assigned projects required in depth research, analyzing case law, statutes and regulations to provide appropriate recommendations for hypothetical clients based on the rules and requirements of the jurisdiction and their Legal Aid Department.

Care Giver

01.2019 - 05.2022
  • Provided Care Giving for close elderly relatives who have now departed. I Was responsible for the management of their health care and well-being. Occasionally I was responsible for negotiating their medical bills with their health care providers and instrumental in choosing their healthcare medical devices. Performed caregiving duties concurrently while enrolled in school.

Independent Contractor- CPR Instructor Emergency/Disaster

American Red Cross - Worked through Washington, DC Office
05.2017 - 06.2019
  • Coached community leaders to promote the importance of safety and application of CPR
  • Developed classroom material necessary to teach classes
  • Implemented 5 projects to identify improvement of work environment
  • Leveraged skills for emergency planning to interact with employees
  • Evaluated high tech documents to improve overall performance for students and employees
  • Trained employee team on provision of first aid, communicating emergency procedures of CPR to numerous trainees; conducted assessment through CPR demonstrations, ensuring 100% instructive accuracy
  • Volunteered PowerPoint seminars for effective understanding of emergency planning

Independent Insurance Agent- Health and Life Insurance
09.2004 - 05.2016
  • CA License is still active.
  • I worked as an independent insurance agent intermittently. Assisted clients with their insurance choices and utilized a CRM system.

Educator

Los Angeles County Office of Education
01.2008 - 01.2011
  • Also worked as an educator as a substitute teacher for the LA County Office of Education supervising students while teaching various subjects.

Education

Executive Juris Doctor - Health Law

Purdue Global University Law School
Lafayette, Indiana
04.2025

Emergency and Disaster Management Master's Degree -

American Military University
11.2015

Skills

  • Currently hold active CA Life and Health Insurance license; completed Healthcare series classes which included medical device education;
  • Excellent communication skills, verbal and written;
  • Strong research writing, analysis and editing skills;
  • Ability to apply existing law based on case law, statutes, and regulations to new situations;
  • Ability to prepare and draft legal documents including Engagement letters utilizing legal writing analysis skills
  • Extensive experience utilizing West Law;
  • Ability to handle client matters with confidentiality and applicable ethical guidelines;
  • Ability to communicate complex information efficiently; ability to work independently with minimum supervision
  • Also work well with others in a zoom setting or face to face as necessary; very thoroughly organized and ability to meet deadlines;
  • Extensive experience utilizing Microsoft word, Excel PowerPoint, and various business software such as CRM

Timeline

Remote Externship Legal Education Experience Program I (LEEP)

Purdue University Global Law School
01.2023 - 04.2023

Care Giver

01.2019 - 05.2022

Independent Contractor- CPR Instructor Emergency/Disaster

American Red Cross - Worked through Washington, DC Office
05.2017 - 06.2019

Educator

Los Angeles County Office of Education
01.2008 - 01.2011

Independent Insurance Agent- Health and Life Insurance
09.2004 - 05.2016

Executive Juris Doctor - Health Law

Purdue Global University Law School

Emergency and Disaster Management Master's Degree -

American Military University

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Rowelonda Hooks