Rowena Geerman

Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Monitored and directed incoming mail and prepared outgoing mail.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
• Managed calendars, scheduled meetings, and coordinated travel arrangements for project managers.
• Give training to student workers on how to work and enter check request into Ariba and banner and other daily administrative duties.
• Input daily check requests and Purchase Orders into Aruba.
• Help Accounting supervisor with solving accounts issues, keep track of payments, Check invoices, prepare proposals for DocuSign.
• Applications troubleshoot and help other department to solve problems and give training to new hires.
• Organized meetings for executives and coordinated availability of conference rooms for participants.
• Kept high average of performance evaluations.
• Implemented project management techniques to overcome obstacles and increase my productivity.
• Order promo (Shark Swags) for Facilities Management for student events as Sharkapalooza.

• Interacted with customers by phone, email, or in-person to provide information.
• Answered phone calls, routing calls, deliver messages, keep track of outside mail, greet visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Support Finance department with accounts payable and accounts receivable.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Manage OSHA regulation, First Aid/CPR certified, make sure the office follows regulations.
• Input data into Quantum and other applications.
• Sales; send RFQ's, Input Vendor Quotes, do brokerage and send Quotes to customers.
• Update Business Continuity Plan and compliance manuals for audits.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.