Summary
Overview
Work History
Education
Skills
Timeline
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Rowena Maher

Rowena Maher

Bronxville,NY

Summary

Experienced in various aspects of interior design, including furniture, kitchen, and bathroom design, as well as home decoration and soft furnishing. Possessing a passion for design, I have a keen eye for detail and an ability to analyze opportunities for business growth. Exceptional interpersonal and communication skills have led to success in building relationships and closing sales. Committed to establishing lasting client connections and delivering top-notch service. Trendy Interior Designer with 15 years of experience.

Overview

15
15
years of professional experience

Work History

Freelance Interior Decorator

Freelance Interior Decorator
09.2017 - Current
  • Providing a bespoke service made to measure drapery/ roman shade and Interior design service for individual clients
  • Focusing on residential properties
  • My Bespoke service includes: - Interior design, color schemes, fabric, and wall papers
  • Ordering materials, site visit, measuring, installation process and supervision throughout completion
  • Advised clients on styles, layouts, budgets, and overall designs.
  • Streamlined project execution by maintaining clear communication between clients, suppliers, and team members.
  • Presented available color palettes and helped select colors that reflected client personality and goals.

Design Sales Consultant

Westchester tile & Marble
03.2023 - 12.2023
  • Managed the Westchester tiles & Marble Showroom
  • Providing expert knowledge on tiles / Marble and Design Consultation on Bathroom, Kitchen, and Flooring
  • Creating and delivering sales pitches and presentation to meet the sales targets
  • Collaborating closely with clients – both retail and trade to create a tailored design solution, for their bathroom, kitchen and living flooring on Tiles and Marble
  • Proactively building and expanding relationships with designers, architects, and contractors across Westchester County
  • Provided sales and customer service assistance to walk-in traffic
  • Convert design consultations into sales at the showroom by understanding client needs and guiding them through personalized choice of tiles and marbles for their bathroom, kitchen, and flooring
  • Managing clients and trade accounts, keeping records of sales, transactions, handing cash, managing appointment booking and various admin duties
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Kitchen Designer / Sales

IKEA Upper East Side
06.2018 - 01.2022
  • Strong skills in navigating and managing numbers of projects and new opportunity customers for kitchen, bathroom, and bedroom design
  • Strong work ethic of hard work and diligence with customers and secure new businesses and to ensure customer satisfaction
  • Highly organized, attention to details, meticulous, problem solving, excellent communication skills a good listener, and product knowledge of Ikea brands
  • Consulting with client’s design layout to understand their design preferences, lifestyle needs, and budget for kitchens, bathrooms, bedrooms, and office renovations
  • Creating detailed plans and 3D renderings of kitchen, bathroom, bedrooms, and office designs using computer-aided design (CAD) software
  • Managing customer relationship customize products and to close sales
  • Developing and follow up sales process, establishing long-term business relationships and for new sales opportunities
  • Developing Profitable relationship with customer to navigate towards the right product and provide exceptional customer support and service
  • Selling other products to customers along with their priory, purchase to increase sales revenue by finding opportunities to offer complementary products during sales presentation
  • To process customer transaction balance cash drawer on Sales force system and managing inventory and scheduling deliveries
  • Coordinating deliveries and quote installations
  • Prior to my role, is an Active Home Furnishing Host, providing customers support around showroom, promotions Ikea brands, helping customers inquiries and booking appointment
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.

Sales Associate

Waterworks New York
09.2016 - 08.2017
  • Managing the Waterworks Bathroom department
  • Offering expert knowledge and advice on bathroom furnishing, bathroom accessories, towels, textiles and made to order programmed
  • Business development thought existing customers and generated new customers by promoting water works brand and increase the sales to meet sales target
  • Driving sales effort on showroom floor by professionally greeting, qualifying, and helping clients
  • Ensure all sales quotes and orders entered on time and correctly
  • Manage all communications between internal departments and external clients to ensure order
  • Provide exact and prompt order and product information to the client including pricing, specifications, installation guidelines, care, and warranty
  • A strong collaborator, supporting sales colleagues, store manager and customers with all their inquiries
  • Showroom merchandising presentation of our current product line
  • Organizing the stock room, stock deliveries and Inventory

Interior Designer/Decorator

Self Employed
09.2001 - 02.2016
  • Providing high quality and professional service, for individual clients, contractors, and architects, from initial site survey, mood board, design concept and to final design presentation
  • Co-coordinating estimates, space planning, scheduling, furniture deliveries, budget control and project management
  • Successfully proven and build customer relationship, through word of mouth and referrals
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Specified appropriate products and materials to meet project objectives and design scheme.

Education

Higher National Diploma - Photograph

Chelsea College
07.2015

BA (Hons) Degree - Interior design

London University of Art
07.2001

associate’s degree - Fashion Design

London College of Fashion
07.1998

Skills

  • Cross-Selling
  • Point of Sales
  • Customer Relationship
  • Sales Force system
  • Auto Cad
  • Power Point
  • Microsoft
  • Cold calling
  • Product knowledge
  • Presentation skill
  • Business development
  • Furniture selection
  • Client communication
  • Organization
  • Interior design
  • Design trend awareness
  • Project management

Timeline

Design Sales Consultant

Westchester tile & Marble
03.2023 - 12.2023

Kitchen Designer / Sales

IKEA Upper East Side
06.2018 - 01.2022

Freelance Interior Decorator

Freelance Interior Decorator
09.2017 - Current

Sales Associate

Waterworks New York
09.2016 - 08.2017

Interior Designer/Decorator

Self Employed
09.2001 - 02.2016

BA (Hons) Degree - Interior design

London University of Art

associate’s degree - Fashion Design

London College of Fashion

Higher National Diploma - Photograph

Chelsea College

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Rowena Maher