Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rowena Pascual

Fremont,CA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Excellent in Customer Service and Patient care aide.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Store Associate

Marshalls Department Store
San Jose, CA
09.2021 - 02.2022
  • Assisted, recommended and located merchandise upon customers' choice and preference.
  • Had multi-tasks duties such as stock room receiver, fixed merchandise in stock room, sorting and display on sales floor.
  • Assisted in merchandise scanning and store inventory.
  • Organized store by fixing and returning merchandise to proper areas and restocked displays attractively.
  • Assisted and assigned in dressing room.
  • Maintained attractive display of store goods to maximize purchases.

Patient Care Taker

Home Instead
San Mateo, CA
04.2018 - 11.2018
  • Assisted patients with daily living activities, such as bathing, grooming and dressing.
  • Maintained a clean, safe environment in the patient's room or area of residence.
  • Observed changes in patient behavior or physical condition and reported any issues immediately.
  • Assisted in house chores. Prepared meals for patients.

Inventory Scanner

Nordstrom Rack
Daly City, CA
07.2017 - 10.2017
  • Assisted in store merchandise inventory.
  • Fixed and arranged display of merchandise.

Executive Secretary

Philippine Airlines Inc.
Burlingame, CA
09.1992 - 12.2016
  • Handled and managed interline department of the regional area of Northern California airline office. Issued interline tickets to company employees and other airline employees and executives of United Airlines, Alaska Airlines, American Airlines, Air Canada, Virgin Atlantic, Japan Airlines and other OAL with reciprocal interline contract.
  • Organized meetings, conferences, and travel arrangements for executives.
  • Greeted and directed visitors, answered phone calls, and provided general administrative support.
  • Handled customer service.
  • Handled business lounge/passenger assistance in SFIA ( San Francisco International Airport)

Education

Associate of Arts - Major in Humanities, Minor in Political Science

De LaSalle University
Manila, Philippines
05-1988

High School Diploma -

St. Scholastica's College
Manila, Philppines
03-1984

Skills

  • Product Display
  • Customer Service
  • Inventory Control
  • Store Organization
  • Safety and Cleanliness Standards
  • Team Collaboration

Accomplishments

  • Given incentive awards in company store by managers on duty due to attractive job performances.

Certification

  • Trained in safety and security procedures for company and store duties.
  • Licenced in Patient Care Aide (Department of Social Welfare, CA)

Timeline

Store Associate

Marshalls Department Store
09.2021 - 02.2022

Patient Care Taker

Home Instead
04.2018 - 11.2018

Inventory Scanner

Nordstrom Rack
07.2017 - 10.2017

Executive Secretary

Philippine Airlines Inc.
09.1992 - 12.2016

Associate of Arts - Major in Humanities, Minor in Political Science

De LaSalle University

High School Diploma -

St. Scholastica's College

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Rowena Pascual