Dedicated to learning the necessary skills to be successful in an office setting. Is a fast learner and can adapt to situations in a timely manner. Great at following directions and can take criticism and use it to further skillset.
Overview
6
6
years of professional experience
Work History
Server Shift Leader
MILLERS ALE HOUSE
04.2023 - Current
Millers Ale House has been my first ever experience working for a corporate company.
Throughout my time here I have learned how to deal with difficult people in professional and “corporate” manner
While working for a corporate company does relieve many responsibilities I would have had in a privately owned company, it also allows me room to grow and accept higher positions.
Some of my responsibilities include, interacting with guests, providing recommendations, listening and following directions, and ensuring guests are having positive interactions.
Working at Millers Ale House has taught me how to work independently and collaboratively in a team oriented environment.
Server
Tailgators Brew And Grill
01.2021 - 01.2023
While working with Tailgators Brew and Grill, my responsibilities extended to ensuring every customer that entered that building had a friendly and positive experience
Helped open second location and was offered various management positions
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Big Apple Pizza
01.2018 - 01.2021
My responsibilities working with Big Apple pizza company included, serving a whole dining room, taking care of counter pick up orders, and even answering the phones all at once
We were a small, family-owned company so for the most part I was the only front of house employee on most days.
Cultivated warm relationships with regular customers.
Big Apple Pizza taught me how to interact with the public appropriately and gave me necessary skills to problem solve while still maintaining a positive attitude towards customers.
Education
Associates in Arts - Healthcare
Indian River State College
Port Saint Lucie, FL
05.2021
Skills
Organization
Verbal and written communication
Customer Service Management
Team Leadership
Cleaning and sanitation
Teamwork and Collaboration
Positive and Friendly Attitude
Critical Thinking
Resignation Letter
April 18th, 2023Dear Ms. Anderson,Please accept this letter as notification that I am resigning from my position as certified nursing assistant with Cleveland Clinic effective April 25th, 2023.I wanted to share my gratitude for the wonderful opportunity you provided me with giving me this position. I have learned and adopted many things I have learned from working for you.Please feel free to let me know if I can be of any assistance during this period of transition. I wish you the best in all your future endeavors.Sincerely,Rowyn Macvean
Cover Letter
Dear Ms. Anderson,I wanted to reach out and thank you for the time you gave me at my interview. It was an honor to grasp even a fraction of your time. I wanted to express my immense excitement for this possible opportunity.My experience in the healthcare industry is limited but through my extensive time in the restaurant industry I have developed a skill set that caters to working well with others through collaboration and dealing with those who do not. I truly believe those skills will treat me well in furthering my future in the healthcare industry.I hope you will consider me for your position as I would be thrilled to bring my ideas and beliefs into your company and further work towards the goal of your company.Fondly,Rowyn Macvean