Overview
Work History
Education
Skills
Timeline
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ROXANA AFHAMI

Plano,Texas

Overview

6
6
years of professional experience

Work History

Transportation Specialist

Amazon Logistics
05.2022 - Current
  • Facilitated effective communication with both external stakeholders (carriers, vendors) and internal teams (TOM, FAS, TAM), ensuring smooth operational coordination
  • Lead and trained a cross functional team to get onboarded onto an audit project, resulting in improving compliance and a completion rate of 95%
  • Maintained accurate records and documentation for DOT audits, achieving a 100% compliance rating during annual inspections.
  • Leveraged Excel, Access, SQL, and other data management systems to extract and analyze data from multiple databases, enabling insightful ad hoc reporting and analysis
  • Played a key role in supporting and implementing processes during the startup phase of the scheduled maintenance department
  • Demonstrated proactive initiative by acquiring cross-training in box truck analysis
  • Identified and addressed root causes of defects to enhance efficiency within Amazon's transportation operations
  • Took ownership of managing multiple vendors and their maintenance scheduling, ensuring timely and effective service
  • Utilized Excel functions such as Pivot Tables and VLOOKUP to create spreadsheets and conduct performance metrics
  • Effectively escalated problems and data issues to relevant stakeholders and teams.

Customs Trade Coordinator

FedEx Trade Networks and Brokerage
01.2021 - 05.2022
  • Facilitated the smooth and timely release of imported goods by accurately classifying products using database resources, SOPs, and tariff books
  • Conducted data entry and processing of import-related documentation, ensuring compliance with US Customs regulations and requirements
  • Completed comprehensive FDA training, demonstrating proficiency in handling FDA and PGA entries in adherence to international trade regulations
  • Maintained records of shipment documentation to ensure compliance with record-keeping standards and facilitate audit processes
  • Consistently met and exceeded daily and weekly production targets, emphasizing accuracy and efficiency in all tasks. processed 70 documents a day.
  • Collaborated effectively with internal teams and external stakeholders to resolve customs-related issues and ensure seamless import operations
  • Reviewed and interpreted customer SOPs to understand and execute import processes according to their specific requirements.

Sales and Operations Manager

Penske Truck Rental
02.2018 - 12.2020
  • Proficiently oversaw both national and local sales business accounts, utilizing strong negotiation skills to secure favorable rates and contracts with both existing and new customers
  • Facilitated the onboarding and training of new team members, ensuring seamless integration into operations
  • Managed and coordinated more than 100 fleet of inventory across multiple locations, optimizing routing efficiency
  • Collaborated closely with team members to meet and exceed revenue goals, resulting in achieving 90% utilization at the main location within the district
  • Consistently ensured alignment with quarterly Key Performance Indicators (KPIs) through effective team coordination and performance management
  • Coordinated drivers to move inventory to Penske locations
  • Generate new business leads and maintain existing customer relationships.

Education

B.S. - Supply Chain Management And Logistics

UNIVERSITY OF HOUSTON

Skills

  • Bilingual (English, Farsi)
  • Proficient in Microsoft (Excel, Word, Access, etc)
  • Process improvement
  • Data Analysis
  • Project Management
  • Knowledge of SQL
  • DOT compliance
  • Leadership and Training
  • Work best in a fast-paced environment
  • Communication with internal and external stakeholders
  • Proven ability to provide exceptional customer service
  • Deep dive and problem solve
  • Negotiating and sales
  • Coordinator/Dispatcher
  • Team relationship building

Timeline

Transportation Specialist

Amazon Logistics
05.2022 - Current

Customs Trade Coordinator

FedEx Trade Networks and Brokerage
01.2021 - 05.2022

Sales and Operations Manager

Penske Truck Rental
02.2018 - 12.2020

B.S. - Supply Chain Management And Logistics

UNIVERSITY OF HOUSTON

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ROXANA AFHAMI