Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxana Alceda

Palmdale,CA

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Driver

Reliable Deliveries
02.2022 - 04.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Manager of Operations

Precise Delivery
04.2018 - 09.2022
  • Improved delivery efficiency by optimizing routes and schedules for drivers.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Implemented safety protocols to minimize accidents and injuries among delivery drivers.
  • Addressed maintenance needs proactively by scheduling routine servicing appointments for company vehicles, reducing unexpected downtime due to mechanical problems.
  • Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
  • Consistently met or exceeded shipment deadlines through effective time management and prioritization skills.
  • Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
  • Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
  • Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
  • Verified validity of vehicle inspection stickers and registrations.
  • Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
  • Conducted regular vehicle inspections, maintaining a reliable fleet of well-maintained vehicles for daily use.
  • Collaborated with warehouse staff to streamline order fulfillment processes and improve overall productivity.
  • Reduced fuel costs by implementing eco-friendly driving techniques and route planning strategies.
  • Increased driver retention by fostering a supportive work environment and providing ongoing training opportunities.

Education

High School Diploma -

William J. Knight High School
Palmdale, CA
05.2007

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Defensive Driving
  • Vehicle Inspection
  • Safety Management
  • Route Planning
  • Navigational Systems and GPS
  • Vehicle inspections
  • Route Management
  • Transportation
  • Traffic Law Observation
  • Vehicle Maintenance
  • Commercial driving
  • Accident Prevention
  • Schedule Management
  • Staff Development
  • Business Management
  • Cargo Loading
  • Accident reporting

Timeline

Driver

Reliable Deliveries
02.2022 - 04.2024

Manager of Operations

Precise Delivery
04.2018 - 09.2022

High School Diploma -

William J. Knight High School
Roxana Alceda