ROXANA ALFONSO

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Supervision of ADHC and AC services and report monthly directly to Medicaid.

-Maintained clean and well-organized environment for client happiness and safety.

-Assisted with meal planning to meet nutritional plans.

medications.

-Supported bathing, dressing and personal care needs.

-Made beds, swept floors and sanitized surfaces to support activities of daily living.

-Maintained daily living standards by assisting clients with personal hygiene needs.

-Cooked appetizing and satisfying meals and snacks.

-Ambulated individuals around home, public and medical locations.

-Transported patients to medical, dental, and personal care appointments.

-Encouraged residents to participate in activities of daily living to enhance personal dignity.

-Kept records for production, inventory, income, and expenses.

-Developed business and marketing plans and prepared monthly financial reports.

-Responded to customer questions about products and services.

-Prepared products by adding tags and readying pallets for restocking.

-Greeted customers upon entrance and handled cash and credit transactions.

-Put new merchandise on shelves and racks in attractive arrangements.

-Provides Friendly companionship and assistance with daily activities including dressing guidance , grooming , meal preparation, medication reminders, running errands, laundry and light housekeeping.

-Personal Care including bathing, dressing, mobility, incontinence care, feeding and other services.

- Provider transportation to doctor’s appointments beauty shops, etc.

-Operated cash register collected payments and provided accurate change.

-Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

-Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

-Helped customers find specific products, answered questions, and offered product advice.

-Worked closely with front-end staff to assist customers.

-Processed sales transactions to prevent long customer wait times.

-Accepted cash and credit card payments, issued receipts, and provided change.