Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roxana Arthur

Zebulon,NC

Summary

Authorized to work in the US for any employer



Overview

10
10
years of professional experience

Work History

Child Care Helper

First Learning Years Bilingual Center
01.2024 - 06.2025
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Improved language skills in young children through engaging storytelling and interactive activities.
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
  • Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
  • Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.

Caregiver

Holi Senior Living
06.2023 - 01.2024
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Participated in team meetings regarding client progress or concerns raised by family members.

Shipt Shopper

Shipt
03.2022 - 05.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently achieved both accuracy and timeliness goals, ensuring deadlines were met.
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Accurately read and follow customer order instructions.

Title Clerk

Attainable Autos LLC
05.2018 - 03.2022
  • Customer Service, Setting Appointments, and Data Entry.
  • Entered title and vehicle information into Dealership database.
  • Received and processed paperwork for titles, new license plates and renewals.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Proficiently handled paperwork to facilitate seamless transfer of vehicle ownership.
  • Determined the current status of pending titles through communication with Oregon DMV.
  • Checked accuracy and completeness of registration documents and rejected unacceptable packages.
  • Processed vehicle titles and registrations accurately to ensure compliance with state regulations.


McDonald's Manager

McDonald's
08.2015 - 05.2018
  • Ensure top quality service provision via consistent supervision of team members
  • Oversee activities in the kitchen to ensure top quality foods are prepared
  • Schedule, train, and hire personnel for food service
  • Oversee complete cleanliness and tidiness of the store
  • Listen to clients in the event they have one complaint or the other regarding quality of service delivery
  • Resolve quickly any complaint or issue related to food quality.
  • Ensure there is adequate stock of supplies and also consistently maintain inventory
  • Manage cash registers professionally
  • Carry every member of staff along and get them adequately informed on important issues as and when due
  • Make information available to customers regarding new items and up-sells.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.

Education

High School Diploma -

Mcnary High School
Keizer, OR
06.2013

Skills

  • Bilingual
  • Basic Computer Skills
  • Customer Service
  • Teamwork
  • ADL Assistance
  • Patient Companionship
  • Strong Organization
  • Attention to Detail
  • CPR training
  • Online Ordering Familiarity
  • Scheduling and Coordinating
  • Active Listening
  • Flexible and Adaptable

Languages

Spanish
Native/ Bilingual

Timeline

Child Care Helper

First Learning Years Bilingual Center
01.2024 - 06.2025

Caregiver

Holi Senior Living
06.2023 - 01.2024

Shipt Shopper

Shipt
03.2022 - 05.2023

Title Clerk

Attainable Autos LLC
05.2018 - 03.2022

McDonald's Manager

McDonald's
08.2015 - 05.2018

High School Diploma -

Mcnary High School

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