Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxana Benitez

Pasadena,TX

Summary

Seeking a position that will allow me to utilize my organizational skills and experience as well providing me the opportunity to gain new skills set in other areas.

Overview

8
8
years of professional experience

Work History

Sales Associate

Rainbow Shops
Houston, TX
06.2016 - 03.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Organized stockroom shelves according to size, color or style.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Placed special orders or called other stores to find desired items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Used technology resources to assist customers in locating and selecting items.
  • Helped customers find specific products, answered questions, and offered product advice.

Drive-Thru Cashier

The Beverage King
South Houston, TX
07.2014 - 01.2015
  • Greeted customers, took orders, and provided product information.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Inspected kitchen equipment regularly for proper functioning and safety hazards.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Worked nights, weekends, and holidays, and maintained calm.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Received payment from customers and made change as needed.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept drive-thru station well-stocked and organized to meet customer needs.

Cashier

Fiesta Market
Pasadena, TX
03.2013 - 01.2014
  • Greeted and welcomed costumers.
  • Registers sales on a cash register by scanning items, weighing goods, bagging produce and answering any questions a customer has.
  • Operated debit and check machines.
  • Received payment from costumer by cash and credit cards issue receipts and refunds.
  • Memorizing codes for over a hundred fruits and vegetables.
  • Maintained clean and orderly checkout areas and complete other general cleaning duties.
  • Monitored inventory , fronting and facing merchandise.

Bakery Clerk

Tepatitlan Bakery
Pasadena, TX
01.2012 - 03.2013
  • Operated cash registers , processed payments and issued receipts.
  • Assisted customers with pastry selections and provided product knowledge.
  • Restocked and rotated pastries and other products to maintain freshness.
  • Maintained cleanliness of bakery area and equipment.

Education

High School Diploma -

South Houston High School
South Houston, TX
05-2012

Skills

  • Bilingual (Spanish and English)
  • Great Costumer Service
  • Excellent Communication Skills
  • Multi-Tasking Strength
  • Detailed Oriented and Organized
  • Cash Handling
  • Positive and Professional

Timeline

Sales Associate

Rainbow Shops
06.2016 - 03.2020

Drive-Thru Cashier

The Beverage King
07.2014 - 01.2015

Cashier

Fiesta Market
03.2013 - 01.2014

Bakery Clerk

Tepatitlan Bakery
01.2012 - 03.2013

High School Diploma -

South Houston High School

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Roxana Benitez