Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roxana Brena

Miami,United States

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

8
8
years of professional experience

Work History

Medical Assistant

My Cosmetic Surgery
Miami, FL
02.2024 - 04.2024
  • Organized patient charts before each day's clinic sessions began.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Sales Representative

Jolie Plastic Surgery
Miami, FL
10.2019 - 12.2021
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Receptionist

Jenesa Community Mental LLC
Miami, FL
01.2019 - 12.2019
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled appointments for clients, customers, and other visitors.

Cashier

Walmart
Tampa, FL
01.2017 - 12.2018
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Receptionist

Papa John's Pizza
Miami, FL
04.2016 - 12.2017
  • Updated daily log book with information about visitors entering the premises.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.

Education

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
07-2016

Skills

  • Procedure Assistance
  • Data Entry
  • Patient Scheduling
  • Payment Collection
  • Consultative Sales
  • Customer Service
  • Records Management

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Medical Assistant

My Cosmetic Surgery
02.2024 - 04.2024

Sales Representative

Jolie Plastic Surgery
10.2019 - 12.2021

Receptionist

Jenesa Community Mental LLC
01.2019 - 12.2019

Cashier

Walmart
01.2017 - 12.2018

Receptionist

Papa John's Pizza
04.2016 - 12.2017

High School Diploma -

Coral Gables Senior High School

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Roxana Brena