Summary
Overview
Work History
Education
Skills
Certification
Locations
Languages
Timeline
Generic

Roxana Carpena Colón

Aibonito,PR

Summary

Seasoned administrative and operations professional with a background supporting senior executives and managing global team logistics. Known for maintaining the highest level of discretion, optimizing operational processes, and orchestrating complex events and schedules. Proven ability to support leaders in dynamic environments while ensuring streamlined communication across global teams and delivering a high standard of excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant to Executive Director

Apple, Inc.
07.2024 - Current
  • I provide executive-level administrative support to Executive Director Ajay Singh, supporting a global organization with engineering teams located in China, Japan, Germany, India, and multiple U.S. regions.
  • I manage the operations of two major corporate buildings housing 300+ software engineers and coordinate with cross-functional teams to ensure seamless execution of business goals.
  • My responsibilities include planning and executing events for over 1,000 Apple engineers at prime locations such as Apple Park and Levi's Stadium (49ers Stadium) in San Jose, CA.
  • I maintain Ajay's complex calendar across time zones, lead vendor and facilities coordination, and act as a central point of contact between executive leadership and internal/external stakeholders.
  • I handle sensitive communications with the utmost discretion and continuously optimize administrative processes to increase team efficiency and support strategic initiatives.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

People Operations Planner

Apple, Inc.
02.2022 - 07.2024
  • Partnered with HR and leadership teams to develop onboarding and training experiences that improved employee engagement and retention.
  • Delivered CORE program coaching for trainers, managed hiring process logistics, and implemented inclusion and diversity initiatives.
  • Leveraged scheduling and data analytics to streamline operations and optimize outcomes.

Genius Admin & Specialist Roles

Apple, Inc.
01.2019 - 01.2022
  • Led support operations and partnered with leadership to streamline technical service delivery.
  • Fostered employee experience and training while managing in-store process improvements.

Administrative & Customer Service

Selectos, Inc.
01.2012 - 01.2015
  • Developed foundational administrative, operations, and negotiation skills in customer-facing and managerial roles.

Education

MBA -

Rider University
Lawrenceville, NJ
01.2022

BA - Accounting

Universidad Interamericana de PR
Barranquitas, PR
01.2013

Skills

  • Executive & Administrative Support
  • Global Calendar & Travel Management
  • Leadership Team Communications
  • High-Profile Event Planning & Logistics
  • Cross-Functional Coordination
  • Operations & Facilities Oversight
  • Confidential Correspondence
  • Process Optimization
  • Bilingual Communication (English & Spanish)
  • MS Office
  • Procurement
  • Travel & Expense Tools
  • Scheduling

Certification

  • Apple Admin University Training
  • SHRM (In Progress)

Locations

  • Aibonito, PR
  • Menlo Park, CA

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant to Executive Director

Apple, Inc.
07.2024 - Current

People Operations Planner

Apple, Inc.
02.2022 - 07.2024

Genius Admin & Specialist Roles

Apple, Inc.
01.2019 - 01.2022

Administrative & Customer Service

Selectos, Inc.
01.2012 - 01.2015

BA - Accounting

Universidad Interamericana de PR

MBA -

Rider University

Similar Profiles

CREATE PROFILE
Roxana Carpena Colón