Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roxana Cocuti

Naples,FL

Summary

I am seeking to obtain a position in a professional environment where I can maximize my organizational skills and ability to work well with people, and also gain further experience while enhancing the company’s reputation. Self-motivated, able to learn on own initiative. Versatile and multi-skilled as a result of having worked both as a crew member and independently. I have proven ability to gain customer’s confidence and trust. I am a responsible, dependable and punctual person who is looking forward to investing time and effort into meeting the company’s requirements.

Overview

8
8
years of professional experience

Work History

Server

Food and Thought 2
Naples, FL
12.2023 - Current
  • Greeted customers, provided menus, and answered questions regarding menu items.
  • Demonstrated knowledge of restaurant menu items and their ingredients, prices, and preparation methods.
  • Took orders from customers and relayed them to kitchen staff in a timely manner.
  • Assisted with setting up the dining area prior to opening for service.

Event Server

The Maddox Naples
Naples, FL
11.2023 - Current
  • Assisted in setting up banquet tables and chairs for events.
  • Provided food, beverage and table service to guests during events.
  • Ensured that all food items were properly displayed and replenished as needed.
  • Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
  • Restocked buffet tables with dishes, utensils, condiments, napkins. as needed.
  • Cleared plates and glasses from tables in a timely manner after each course or event completion.

Wedding Planner

Alison to the Altar
Ocean City, MD
06.2020 - 11.2023
  • Organized and coordinated wedding ceremonies, receptions, and rehearsal dinners.
  • Developed detailed timelines for each wedding event to ensure tasks were completed on schedule.
  • Researched venues and vendors to find the best options for clients within budget.
  • Planned menus, decorations, music, photography, videography, and other details.
  • Provided guidance and advice on etiquette for weddings of various cultures and religions.
  • Assisted couples in selecting invitations, favors, dresses, tuxedos, flowers, cakes.

Server Captain

Spain Wine Bar
Ocean City, MD
08.2019 - 11.2023
  • Assisted in training new servers.
  • Promptly responded to customer complaints or concerns in a professional manner.
  • Received orders from customers, entered orders into POS system, and delivered orders accurately to kitchen staff.
  • Monitored food quality throughout service periods to ensure freshness and temperature accuracy of dishes served.
  • Performed closing duties such as restocking supplies, cleaning work stations, and cashing out registers.
  • Provided exceptional service to high volume of daily customers.
  • Worked with management to coordinate special functions and events.

Server

Lombardis Restaurant
Ocean City, MD
06.2018 - 06.2019
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Front Desk Receptionist

Princess Royale Hotel
Ocean City, MD
06.2016 - 07.2018
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.

Hostess

Touch of Italy
Ocean City, MD
01.2017 - 05.2018
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Education

Batchelor Degree in Literature - Spanish- English

Alexandru Ioan Cuza
Romania
07.2017

Skills

  • Team Leader- Outgoing Global Volunteer in AIESEC
  • An international experience with AIESEC I was volunteer with Global Citizen in Turkey were I worked with children for six months
  • Active member of the Musatins Association: I performed different activities with children I managed to further develop a set of skills as volunteer after school classes I improved my communication skills by chatting with them all the time, I help them do homework and I coordinated many activities in which they learned a lot of things
  • Active member of the Association Francophone Students: Organizational and communication abilities
  • A good knowledge of Microsoft Office- ECDL Certificate complete, Certificate Equalskills
  • Certificate of English "JETSET"
  • Certificate of graduation of socio-educational animator: Improved my communication skills by attending team meetings to decide the structure of the project and how we are going to create that structure; also seeking and giving advice to colleagues in order to meet the requirements for the current project Gained more confidence in my skills and more determined to finish a certain task within a professional environment
  • Certificate of participation in the project "Youth Resource Center"
  • Certificate of participation in the project “This school in absence of parents”

Languages

English
Full Professional
Spanish
Professional
Romanian
Native/ Bilingual

Timeline

Server

Food and Thought 2
12.2023 - Current

Event Server

The Maddox Naples
11.2023 - Current

Wedding Planner

Alison to the Altar
06.2020 - 11.2023

Server Captain

Spain Wine Bar
08.2019 - 11.2023

Server

Lombardis Restaurant
06.2018 - 06.2019

Hostess

Touch of Italy
01.2017 - 05.2018

Front Desk Receptionist

Princess Royale Hotel
06.2016 - 07.2018

Batchelor Degree in Literature - Spanish- English

Alexandru Ioan Cuza
Roxana Cocuti